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      Chat Specialist Interview

      Aug 6, 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Apple in Jun 2015

      Interview

      Phone interview followed closely by a video interview. It was laid back but still professional. They're really looking for empathy here. Typing speed helps. And they want to see that you can build rapport while being professional and sincere.

      Interview questions [1]

      Question 1

      Name a time when you had to give a customer bad news.
      Answer question

      Other Chat Specialist interview reviews for Apple

      Chat Specialist Interview

      Apr 25, 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Apple in Feb 2019

      Interview

      I enjoyed interviewing with the team and thought they were very thorough. This was years ago before the pandemic but I found that the job details were very well planned but I needed something more flexible at the time.

      Interview questions [1]

      Question 1

      They asked basic interview questions.
      Answer question