I was contacted via Email by the store manager, and selected a time from the slots available for that day. There were 6 of us in that group, and we were escorted into a room where we watched a few videos that provided a general feel for the type of people Apple is looking for, store design, and role definition. Not much attention is paid to how much you know, it seems to be more about feeling out your personality and seeing you you are cut from the same cloth as the people you would be working with. I actually like this approach, I feel like its not the type of job youre going to get giving canned responses you think they want to hear.
Store manager was super friendly and the interview, while not a big fan of these cattle call style interviews, was not overcrowded and directed quite well. At the end we were told 24-36 would be needed to make a decision about next steps.
Interview questions [1]
Question 1
Give an example of a time where you went the extra mile for a customer.
Toll, respektvoll und sehr interessiert an der Person! Tolle Entwicklungsmöglichkeiten! Hier kriegt man wirklich eine klasse Möglichkeit sich zu beweisen. Das Unternehmen ist next Level! Kann jedem diese Journey empfehlen!
3 phases of interview You will be informed after about a week if you are selected to go to next phase Each phase questions become a bit harder It is the process of interview when you apply internally But I think it is the same if you apply from outside
Interview questions [1]
Question 1
Mostly behaviour questions Like how u managed conflict with a coworker How u managed a difficult customer How you deal with frustration
There are 3 rounds targeting different competencies. Each round they would ask 4 behavior questions with follow up questions. Pretty straightforward. You can ask time to think about the answers.
Interview questions [1]
Question 1
Tell me a time when you feel iterated and how you deal with it.