I applied through a recruiter. I interviewed at Apple (Austin, TX)
Interview
Applied for job and was contacted by recruiters over email. Had one interview over a app called Hirevue which was awkward because did not speak to someone directly. Then had two more interviews over Facetime which were more relaxed with one interview being 30 minutes and the next being a hour.
Interview questions [1]
Question 1
You are in a situation in which you are having a bad day and dealing with terrible customers and your shift is barely starting. How do you deal with it.
asked general questions about how you would deal with customers in various scenarios, positive and negative. and then do an example call with the interviewer from start to finish, then various personal questions
Normal behavioral questions interview. Was mostly a conversation and previous experiences that could help with the position. Tell me about a time where... etc. Interviewers were very nice and it was a good experience.
Asked about prior work, current schedule, knowledge regarding subject matter. I didn't get into any informational interview questions until the third interview. The first two interviews were practically all formal greetings and making sure there aren't schedule or schooling conflicts.
Interview questions [1]
Question 1
How capable is your at home environment of catering to an advisor work position