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      Family Room Specialist Interview

      Dec 20, 2011
      Anonymous employee
      Accepted offer
      Positive experience

      Other Family Room Specialist interview reviews for Apple

      Family Room Specialist Interview

      Aug 19, 2025
      Anonymous employee
      Chadstone
      Accepted offer
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Apple in Nov 2011

      Interview

      After Steve Jobs passed away, I was on Apple's website reading some stuff about him when I saw the career opportunities link and thought I would apply to the Apple store just for fun. I didn't think anyone would call back since I applied to many smaller, less popular employers to work for than Apple and didn't hear anything from them. Surprisingly, I got an email from an Apple recruiter after about 2 weeks inviting me to a hiring event at a local hotel. The interview was a group interview with many others and multiple managers from different stores in the region present. After that interview, I went home and researched and found that the Apple store usually has a 3 interview process. I got a call back after 2 days for my second interview at the actual store. This was with the store manager and since this was a family room position, with the Genius manager as well. After about 2 days, I was called back for the third interview, this time at the store again. This was with 2 other managers, one responsible for the region as well. After about a week, I got a call back from the store manager telling me I got the job. I was happy to work for Apple and started the job and training about 1.5 weeks later. All in all, it was a tedious interview process but I'm glad I got the job since I invested so much time and money traveling for it. I'm 2 weeks into the job and still in training and it can seem overwhelming at times with so much to learn, but I have faith in God that He'll help me get through it with a positive attitude and that I'll make a positive contribution to the store and company.

      Interview questions [1]

      Question 1

      Name a time in your former work experience where you had to deal with an unexpected policy change, and how did you deal with it?
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Apple (Chadstone)

      Interview

      Long interview process and very throurough. Make sure you try to STAND OUT from the crowd. Crack a joke and get involved, they love that! Smile and join in as much as you can.

      Interview questions [1]

      Question 1

      They made us role play scenarios with customers
      1 Answer

      Family Room Specialist Interview

      Feb 27, 2024
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Apple (New York, NY)

      Interview

      Group interview followed by smaller group interviews followed by individual interviews. It's a long process, but as long as you're honest and enthusiastic you should be good to go. The first round of interviews gauges your interest in Apple, It's more generalized and not as technical. Once you move past that, you get to meet with various leadership across the store who give you as much info as they ask of you. Being personable in the beginning is the key, you can save your technical expertise for the later rounds of interviews

      Interview questions [1]

      Question 1

      Tell me about a time when you had to work with a team to accomplish a goal?
      1 Answer

      Family Room Specialist Interview

      Jun 15, 2021
      Anonymous employee
      Roseville, MN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 weeks. I interviewed at Apple (Roseville, MN)

      Interview

      Fairly Casual, Met in the food court of the mall it was at. just had a discussion about Computers, and Life. there we're multiple interviews, with one of the last ones being a "group interview" with the store's GM, who had a chill conversation and opened by telling us the offer was ours to accept since we made it this far.

      Interview questions [1]

      Question 1

      What was my previous IT Experience?
      1 Answer