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      Specialist Interview

      Sep 5, 2011
      Anonymous interview candidate
      Columbia, MD
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Apple (Columbia, MD) in Sep 2011

      Interview

      I attended the hiring event at the mall. It occurred from 7 PM to approximately 10 PM. There were at least 50 applicants. Employees dressed casually. Some employees wore sandals and shorts. Two of the women employees were very attractive. We were asked to complete a form and name tags. The first thing that transpired were introductions. Everyone had to say their name, why he/she would be a good fit for the company, and a fun fact about themselves. The man sitting adjacent to me actually wrote on a card what he was going to say. When I saw this, I almost burst out laughing. The next thing was a presentation about the company that entailed a video, information about each position, and various Apple products. Then, there were role play scenarios. This was the arduous aspect of the hiring event. You are given multiple situations, and you had to act the role of an Apple employee. For example, one scenario was when a customer wanted to know about upcoming items. Another example is when a customer wants to know why the wait in line was too long. You had to react to those situations. On the Apple site, it conspicuously states, "You don’t necessarily have to be an Apple expert" in order to be hired. That is a fabrication. You must know about the products in order to proceed to the next step in the hiring process. I was misled into thinking this was a casual interview because the email I received from the manager was aloof. If you want advice, I would advocate you make yourself unique and distinguishable from the other applicants. You absolutely must prepare for various customer service scenarios. That is your interview. Moreover, you should go to an Apple store to see the different customer service scenarios. The final part was a Q and A session. A woman actually asked about the flexibility with the schedule. When she asked that asinine question, everyone in the room laughed at her (including myself). One employee admitted he only one took one semester of college; thus, education is something the company has absolutely no interest in. The one thing that stood out was that people were arbitrarily clapping. Someone would say their name, and people would start clapping and yelling. It was vexing and painful to hear. After the hiring event, it was fairly odd trying to exit. Since the mall closed prior to the hiring event, all applicants were escorted through the back emergency exit. Many of the applicants has to walk 3 miles just to get back to their cars because we had to take convoluted exits that led elsewhere. There are ways to be professional and casual simultaneously (Google has done this to perfection). The next day, I received a rejection email from the manager. I am a PC and proud of it.

      Interview questions [1]

      Question 1

      Role play scenarios
      Answer question

      Other Specialist interview reviews for Apple

      Specialist Interview

      Jun 9, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Apple

      Interview

      It’s a very long process so have patience. Sometimes they will give you feedback but if you are external you will just receive a turn down email. Keep applying. Apple says it’s not a NO. It’s a not now and that’s very true.

      Interview questions [1]

      Question 1

      How do you define success in your role?
      Answer question

      Specialist Interview

      Jun 1, 2026
      Anonymous employee
      Virginia Beach, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Apple (Virginia Beach, VA)

      Interview

      Famously competitive as always, my odds were better since I kept updating my resume whenever I was on the job search. They reached out to me first by email, I completed an application, and then had three rounds of interviews in total.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to work with someone hesitant to learn.
      Answer question

      Specialist Interview

      May 13, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Apple

      Interview

      Started with group interview and asked us all questions, only asked three questions and also showed us a little about genmojis and allowed us to create our own. if successful was a one to one interview with store manager again only asked three questions.