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Glassdoor | Glassdoor

Customer Service Representative Interview

May 5, 2022

Anonymous interview candidate

Oklahoma City, OK

No offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at American Airlines (Oklahoma City, OK) in Dec 2019

Interview

Group interview via panel, good easy relax environment. Straight forward questions to get a general idea about yourself. Less than ten questions and gave an opportunity for questions to them from everyone.

Interview questions [1]

Question 1

Tell me about yourself and what have you done in the past to go above and beyond for a customer

Answer question