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      American Airlines

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      Customer Relations Interview

      Dec 16, 2016
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Customer Relations interview reviews for American Airlines

      Customer Relations Interview

      Apr 20, 2025
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Average interview

      Application

      I applied online. I interviewed at American Airlines

      Interview

      hour interview with managers or leads, i can't remember exactly because interviewed so long ago but I imagine it's not to hard. Just be your self and you got it.

      Interview questions [1]

      Question 1

      Describe a time where you were under pressure to get the job done..how did you handle it?
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at American Airlines (Tempe, AZ)

      Interview

      It was quick, easy situation and behavioral questions. Initially they did group interviews now they do one on one interviews. Maybe be done over the phone since they are located in Dallas Fort Worth, Texas.

      Interview questions [1]

      Question 1

      Tell me about the time that you went above and beyond for a customer
      Answer question

      Customer Relations Interview

      Jun 13, 2016
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at American Airlines (Tempe, AZ)

      Interview

      Applied on the company website Email to confirm if interested in the position Scheduled phone screening After passing phone screening moved on to Group F2F Was contacted the next day and offered position Need to Pass Background Check, Drug Test before you can start training.

      Interview questions [1]

      Question 1

      Give me a time when you hd to deal with a difficult customer? Explain how you handled it and what was the outcome?
      Answer question
      4