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      Senior Technical Account Manager Interview

      Apr 6, 2020
      Anonymous interview candidate
      New York, NY

      Other Senior Technical Account Manager interview reviews for Amazon

      Senior Technical Account Manager Interview

      Dec 13, 2023
      Anonymous interview candidate
      Zürich
      No offer
      Negative experience
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Amazon (New York, NY) in Jan 2020

      Interview

      Got a call from hiring manager and she setup an interview after 3 weeks. First was the phone screen. It went well. then was the in person call that lasted several hours. exhausting day.

      Interview questions [1]

      Question 1

      briefly introduce myself how to explain discuss cloud to c level executive. challenging situation I worked on. why Amazon
      2 Answers
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (Zürich) in Sep 2023

      Interview

      Online assessment, technical interview, loop interview with 5 people using Chime. Loop interview was very tiring and many useless questions that don't allow you to represent yourself how you perform in the job at all. You can easily spot who is the BR because it's usually some guy/gal in aws since many years, and from a completely different team.

      Interview questions [1]

      Question 1

      All the useless LP questions Technical deep dive (all questions that you can find here)
      1 Answer
      1

      Senior Technical Account Manager Interview

      Oct 26, 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Amazon in Oct 2022

      Interview

      Lengthy, exhausting and time consuming with no regards whatsoever for your time. Took them a couple of months to schedule the first phone interview. Then they slept on it for a few weeks where their portal said that this position had actually expired. Then to my surprise they actually came back asking for a full day of back to back meetings to interview and introduce me to their company's culture. What is the best way to introduce someone to a company's culture other than having 5 hours of back to back meetings? They call it the loop, but I have a better name for it. The Gauntlet! I got questioned for 5 hours in an interrogation style with silly questions where they expected me to parrot back their leadership principles while they have showed none of it! Such hypocrisy! I think I could had passed this interview if I didn't maintain my authenticity and just gave them the answers they want to hear. The whole experience felt Orwellian which explains why Amazon is becoming such a Kafkaesque company to work for given the stories I heard in the reviews. I've taken being rejected by their people as a validation! Also it turns out that this role is a mere glorified support engineer who is expected to be a jack of all trades but obviously a master of none!

      Interview questions [1]

      Question 1

      Describe to me on time when you went above and beyond for a customer.
      Answer question
      1

      Sr Technical Account Manager Interview

      Jun 29, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 months. I interviewed at Amazon

      Interview

      Applied via referral followed by the standard process: Online Assessment -> Phone Screen -> Virtual Loop. All interviewers were friendly and made the experience positive. Recruiters replied promptly and kept me in the loop.

      Interview questions [1]

      Question 1

      Phone Screen: * Tell me about the time when you provided a simple solution to a complex problem. * Layer 2 vs. Layer 3; Can be the data transferred without Layer 3? * What is deduplication? DB deduplication? * Describe a DNS walkthrough * What are DNS record types? How recursive server knows about authoritative server? Whether changing CNAME changes the original record? * How to diagnose high load on Linux server? * What is data warehouse? * Analytics and Hadoop. * What is the difference between supervised and unsupervised ML? * What is the difference between SQL and No-SQL? Usage of each? * What is the difference between compiled and interpretive languages? Examples of when each can be used? * What is the difference between VM and containerization? * What is CDN and how it knows to update the content? Loop: * Tell me about the time when you provided a solution only by asking questions? * Build and troubleshoot various issues with 3-tier web application. * Tell me about when you led an activity and what was the outcome?
      Answer question
      12