The phone call with the recruiter was pretty brief and she asked some basic questions about interest, job history, current position, why you want to leave, nothing complicated that you couldn't answer.
I had two phone interviews which took about 45-60 minutes each. The first one was with an EA from a different team and the second one was with another EA (she was the EA to the Vice President) from the same team for the position I applied to. Each person described their background and how long they have been with Amazon, what they loved about the company, etc. Then they each asked several behavioral based questions. Based on how you answered the questions, they may have follow-up questions.
I was invited to an on-site interview. I met with 5 people individually for about 45 minutes each and had an hour lunch and a 30 minute break (you can opt out of the break if you want) about half way through. My first three interviews were in person in a nice conference room with a TV and phone and the last two were via Amazon Chime. Three of the people who I interviewed with were people that I would support directly, there was one person outside of the team who is a Bar Raiser and the same EA that I had a phone interview with interviewed me. The EA is the one that supports the VP and is on the same team. All of the interviewers asked behavioral based questions.
The first two people I met with were pretty pleasant. The Bar Raiser was not very friendly, did not smile much and seemed like she didn't want to do the interview. The thing that bothered me the most about this person was that she kept on looking outside the conference room window. Though she was typing while I was speaking, she seemed more distracted with people walking by outside and I am not entirely sure if she understood or even listened to everything I said. The first person that interviewed me via Amazon Chime was also not very friendly and even though I explained my answer twice, he still didn't understand and kept on asking me to explain may answer again. This made it even more frustrating. The last person that interviewed me using Chime couldn't log on for whatever reason and was late to the interview. I waited about 10 minutes, but no response so I emailed the recruiting coordinator for assistance, but no response. I even walked outside the meeting room to see if someone could help me. I asked an employee if they could assist me and was told to take the elevator down to the first floor and have the front desk call my recruiting coordinator (I would have called her, but her phone number was not provided in the email address and she didn't give any instructions on how to reach her, she just said that she will be back after I was done with my last interview). At that point, I decided it wasn't a good idea to leave the conference room in case the interviewer was able to connect. So I want back to the room and decided to email my recruiter instead and just sat there and waited. The interviewer was finally able to log on, but 15 minutes had already passed. She immediately apologized and told me that she had a hard stop at 3:00 pm so we only had about 15 minutes. What I don't understand is why did the recruiting coordinator schedule the interview to end at 3:15, but the interviewer had a hard stop at 3 pm. Not only did I not get my full time, but even if she did connect right at 2:30 pm, we would only have 30 minutes to talk instead of 45.
Lunch was with an EA from a different team.
Prior to the on-site interview. I spent a whole week studying and reviewing the 14 leadership principles and the STAR method on how to answer interview questions, I spent time learning and reading more about the interview process and how to prepare. I did a lot of research online and reading comments from glassdoor and watched youtube videos. I even took common questions that Amazon would ask during an interview and came up with scenarios for each of the 14 principles. I wasn't that nervous, I felt prepared and confident.
I am glad that I didn't receive an offer and am grateful for the opportunity as it was a learning experience. Good luck!
Here are some questions I asked the interviewers.
1. Why do you like working at Amazon?
2. On a level from 1-10, with 10 being the most, how stressful are you in your job.
3. Where do you see Amazon in five years?
4. What do you like most about your job/team?
5. Explain your job and what you do?
6. Do you have enough work/life balance working here?
It was very insightful to hear and see how each person responded to some of the questions that I asked. It definitely takes a specific type of person to work here and you have to fit their culture and drink the cool-aid.