I applied online. The process took 3 days. I interviewed at Allstate (Baltimore, MD) in Jul 2023
Interview
I had two interviews; one over the phone and remote Zoom interviews. They both were smooth and straightforward. Both interviewers were upbeat, enthusiastic and engaged! I was offered a remote position within hours of final interview!
Interview questions [1]
Question 1
Describe to me a time when you had an irate customer. What do you to resolve issue?
I applied online. The process took 3 weeks. I interviewed at Allstate (Tennessee City, TN)
Interview
My Recruiter was excellent. It took them a week and a half to reach out at first, but the process was smooth once they did. I did a prerecorded interview, a phone call, and a Zoom interview.
Interview questions [1]
Question 1
Talk of a specific time when I had to deal with an upset customer
I applied online. The process took 5 days. I interviewed at Allstate in Apr 2024
Interview
application, initial introductory phone call with recruiter, interview with hiring manager, contingent job offer. process was simple and STAR method. phone call with recruiter, then video interview with hiring manager. very detailed in what to expect throughout the interviewing process and the recruiter stays in touch the entire way.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a particularly difficult customer, how did you overcome the situation, what was the outcome?
I applied online. The process took 2 weeks. I interviewed at Allstate in Jan 2024
Interview
First interview was the Modern Hire phone recorded interview. Followed by a Candidate Care Call with the recruiter over the phone. Lastly, was a Zoom interview with the hiring manager which included a couple of tests. Overall it was a great experience.
Interview questions [1]
Question 1
Zoom interview included a couple of STAR formatted questions and a sales scenario.
