Working at Western Financial Group |

Western Financial Group Overview

High River, AB
1001 to 5000 employees
Subsidiary or Business Segment
Insurance Agencies & Brokerages
$100 to $500 million (USD) per year
Western Financial Group is a diversified insurance services company that is focused on creating security and has provided over one million Canadians the right protection for more than 100 years. Headquartered in High River, Alberta, Western provides personal and business ... Read more

Mission: Western began as a small-town business in High River, Alberta, where our local roots are strong. Our customers are our neighbours, and very often our friends. We will always be committed to the people and the communities where we live, work, and play. Our employees make daily ... Read more

Company Updates

  • Western Financial Group’s People & Culture team was named a 2018 Canadian HR Awards (CHRA) finalist. This recognition is both humbling and rewarding for staff across the organization. Western was named one of five nominees for the Canadian HR Team of the Year (Insurance or Finance).

    “It is an honour for this team to be included as a finalist among our industry counterparts,” Lisa Osachoff, Senior Vice President, People & Culture, said.

    “It shows that our Human Resources team, as part of our People & Culture department, strongly support the hearts and minds of all our employees across our organization. For me, I’m proud that our HR team works hard to support the mission, vision, and guiding principles of Western.”

    At Western, we congratulate our People & Culture team for being honoured as a top five nominee.

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Western Financial Group Video

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Western Financial Group – Why Work For Us?

Founded in 1996 by now Senator Scott Tannas, Western Financial Group is a diversified insurance company that serves more than one million customers across Canada. Headquartered in High River, Alberta, Western provides personal and business insurance through 178 office locations and affiliates.

The company’s proud history stretches back to 1905, with the creation of Hunt and Watt agencies in High River and its transformation into Hi-Alta agencies in 1950.

Western has been at your service for insurance through thick and thin, good times and bad. Since those early days, Western, in all its forms, has served over one million customers.

Day in and day out, our employees make decisions rooted in four guiding principles: Truthfulness, Fairness, Value and Loyalty. Your insurance peace of mind is our priority.

For customers, that means honesty and accountability from your skilled insurance experts; trust and loyalty; hard-earned knowledge of our business; and longstanding relationships with enduring value.

Western Financial Group is a subsidiary of Trimont Financial, a wholly-owned subsidiary of The Wawanesa Mutual Insurance Company.

A Great Place to Work!

It's not just a job, it's the start of a career. We're 1900 employees strong and growing. Be a part of an established, reputable company with a friendly and respectful work environment in one of 117 communities across Western Canada. 

Truthfulness, Fairness, Value, Loyalty

We know that our people are our greatest assets. In fact, Western’s Guiding Principles were built on the qualities that we most admire in our employees. Truthfulness, Fairness, Value, Loyalty – they aren’t just words, they're the heart our business, the benchmark against which we measure our every decision, plan, and contract, and the foundation of our corporate culture.

Benefits and Compensation

Our preference is for team members who reside in our communities, who believe in strong relationships, and who align with our guiding principles.  In return, we provide our employees with:

  • Extensive opportunities to train and develop both professionally and personally

  • A comprehensive benefits package complete with a $500 Health Care Spending Account, 50% premium paid

  • Three weeks' vacation upon the first year of hiring plus paid personal days

  • Access to company-matched investment and savings programs

  • A competitive total compensation package made up of salary and performance-based incentives

If you feel you have what it takes to be part of our team, please visit the Western Careers Portal to check out our exciting opportunities today!

Western Financial Group Reviews

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Western Financial Group President and CEO Kenny Nicholls
Kenny Nicholls
40 Ratings
  • Featured Review

    "My branch has been a great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Insurance Advisor in Medicine Hat, AB
    Current Employee - Insurance Advisor in Medicine Hat, AB
    Positive Outlook

    I have been working at Western Financial Group full-time


    I have read many of the reviews, some very negative. I can only speak from my experience. I am still fairly new to Western and to the insurance field but my experience has been nothing but positive and supportive. The branch management team has supported my growth, they see my success as success for the company.

    Training has been very structured and well paced. The office environment has been good, this branch really does feel like a family (and yes, every family has some dysfunction, but compared to other places I have worked this is minor).

    The pay and benefits are competitive, I have heard that the starting salary is a little lower than other brokerages but the increased vacation and benefits offsets this.

    One of the things about Western that was most appealing to me is the focus on local community and the push to be involved, whether with fundraising efforts, volunteering, or supporting in other ways. Insurance is very much a corporate endeavor, so if being involved in your community and giving back is also important to you, Western is a great place to do that.


    I am still new to Western, I have not come across much in the way of negatives yet.

    Advice to Management

    Read through the reviews. Clearly there are some issues in some (perhaps many) of the branches, but not all. Find what is working well, try to replicate it in places where things are not going well. You don't need to reinvent the wheel.

See All 111 Reviews

Western Financial Group Photos

Western Financial Group photo of: Your insurance experts in Victoria
Western Financial Group photo of: Western employees took on the Manitoba Mud Run to support the Alzheimer Society of Manitoba.
Western Financial Group photo of: We're delighted to have been recognized as the Best Insurance Office through the 2018 Battlefords Best of the Best awards. Thank you to our amazing clients and people of Western who voted.
Western Financial Group photo of: The Western Financial Group teams from our BC region were proud to be a champion sponsor to financially help transform the lives of university students.
Western Financial Group photo of: Held on the last Wednesday of May each year, Support The Cause is an annual fundraising event that supports the Western Communities Foundation.
Western Financial Group photo of: Western Financial Group
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Western Financial Group Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Insurance Advisor Interview

    Anonymous Employee in Medicine Hat, AB
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Western Financial Group (Medicine Hat, AB).


    I applied on line. Received a phone call to come in and do an interview in person. Then I was asked to do a quiz on line for HR. Very shortly there after I was hired and just as quickly started new position.

    Interview Questions

    • What I thought I could bring to the position.   1 Answer
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Western Financial Group Awards & Accolades

  • Alberta's Top 65 Employers, Mediacorp Canada Inc., 2014

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