Friendly and standard - I was familiar with the company prior to applying and found the conversation to flow well. This was for an agency, not for corporate so that would most likely be a totally different process.
Interview questions [1]
Question 1
Provided examples of how to handle a challenging situation - mostly bill, coverage and claim related.
I applied online. The process took 4 weeks. I interviewed at Allstate Insurance (Northbrook, IL) in Jan 2023
Interview
Went very well intermediate questions all answered appropriately. Interviewer was on point. We talked about my experience as a customer service rep and how many years I was on my last job
I applied through other source. I interviewed at Allstate Insurance
Interview
The interview process for the Customer Service Representative position was not to hard. They asked general interview questions, such as "Tell me about yourself" How would you handle an angry client" etc.
Interview questions [1]
Question 1
Tell me a little about yourself and why you want to work here?