I applied online. The process took 1 week. I interviewed at Agero (Sebring, FL) in Jun 2014
Interview
Fairly easy. One on one interview. General questions about previous work history, experience, where do you see yourself in 5 years..etc. If you were hired, they show you around the office and let you listen in on a actual call.
easy and straight to the point. trainers were supportive through training. Called tow drivers for stranded people. The work was too repetive for me and nothing was ever solved for the people, needs some better structure.
Interview questions [1]
Question 1
what makes you a good fit? tell us about your prevois work experiences?
it was very easy and it lasted 30 minutes. it was like talking to one of your friends. it was straight to the point and not dragged out. only one interview was neccessary to move to the next step.
The interview was very detailed and specific and the interviewer was very clear, direct, and helpful. She answered all my questions and explained the next steps to come in the process.
Interview questions [1]
Question 1
How well can you deal with majority of customers in an upset state?