3 step process, HR, hiring manager and VP. 30 minute convos, very behavorial and scenario based. questions about experience working in a customer facing role and how i have been successful
Multiple levels of interviews from manager, other leaders in the org, and also some peer interviews which end in a final presentation to a group of interviewers. Good experience overall and very thorough.
Interview questions [1]
Question 1
Describe how you've identified a customer that was at risk of leaving and what you did about it.
