I basically had a phone call and then a video call. From what I remember I was offered a job the next day. There was also a questionnaire I had to fill out. I know I was nervous, it was so long ago but its nothing to be nervous for
Interview questions [1]
Question 1
Previous experience, personality, how to handle difficult customers
The interview process was pretty simple. You just had to make sure you pass the test background check easy about two weeks later get the offer letter and you’re hired
Interview questions [1]
Question 1
One thing they asked me what to describe a time where I had to deal with a difficult customer and how did I handled it?
I applied online. The process took 2 weeks. I interviewed at AT&T in Aug 2023
Interview
Applied online. Within hours received an email to pick an interview time. My interview (virtual) lasted around 45 minutes. Started out with an overview of the position & requirements, then we transitioned into a standard interview.. after about 25 minutes of going through my background & interview questions, I was given two scenarios. We did a “role play” phone call where the interviewer was the customer & I was the salesperson. Definitely made for an interesting end of the interview!
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer
