I applied online. The process took 2 days. I interviewed at AT&T in Jul 2008
Interview
Specific and redundant personality test that looks for consistency in your answers. Background and drug test. Phone follow up and short interview. One interview with store manager and assistant manager. Occasionally area manager stops in. Occasionally second interview. Training can be drawn out if your part time or full time. As long three to four weeks before you actually start selling as completely commissionable sales representative. You quota relief or extra cash cushion if you're missing your quota as a new hire for the first few months.
Interview questions [1]
Question 1
Its been a long time but I think they kept asking situational questions, and how you were problems with customers and colleagues
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
