Candidates applying for Retail Sales Consultant roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 18 days.
Common stages of the interview process at AT&T as a Retail Sales Consultant according to 1 Glassdoor interviews include:
Background check: 17%
Phone interview: 17%
Drug test: 17%
Personality test: 17%
One on one interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at AT&T (Los Angeles, CA) in Jul 2010
Interview
Process wasn't too bad. Applied online. Met with the store manager at the location I applied for. Had a 2nd interview with the the regional manager at the corporate headquaters. Very typical process. After started a one month training course at the corporate headquarters. Completed and started at the retail store I applied to.
Interview questions [1]
Question 1
Honestly it wasn't too bad. Most question had to do with sales and how proficient I was with technology. Also asked if I liked talking to people.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.