The process took 4 months. I interviewed at AT&T (Roswell, GA) in Dec 2009
Interview
Submitted online application and received email invitation to take qualifying exam. It's a very simple, math structured, test. After passing that test, a drug screen, physical and Realistic Job Preview (RJP) was scheduled. Extensive background check was done verifying all past experiences. After successfully passing those obstacles, another phone interview was conducted. AT&T calls this the CSA-F, Customer Service Assessment – Field and it is designed to see if you are going to represent AT&T well in front of the customer.
I was offered, and accepted, a job.
Interview questions [2]
Question 1
Tell me about a time that you were distracted by something either personally or professionally and tell me how you were able to overcome that.
I applied online. The process took 3 weeks. I interviewed at AT&T (Dallas, TX) in Dec 2015
Interview
Took online assement. Went in for face to face. Ask you 6 questions and give an example of when. So tell us a time a customer was upset and how you handled it? Said they would call with in a week and i got no vall been three weeks now.
I applied online. The process took 2 days. I interviewed at AT&T (San Antonio, TX) in Nov 2015
Interview
The interview process didn't take long at all..I took maybe 4 assessments and you'll know if you passed because they'll send you an invitation for an interview. It started out in a group setting where they spoke about the job, training etc etc. Then it followed by a one on one. Which there was basically no long talks just answered a few questions and that was it. I did the interview a week ago and I'm still awaiting on a phone call or email!
3
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