I applied online. The process took 4 weeks. I interviewed at AT&T
Interview
The first part of the interview is a webcam where they screen you for personality, sales aptitude but most importantly customer service. Nothing difficult just basic background information and previous customer service experiences, challenges. For second part of the interview I was flown to Atlanta for a full day of interviewing, networking and round table discussions. The entire day you are being evaluated for how you interact with the leadership and the people currently in the program. Do not let you guard down all day, as even the lunch is scored and recapped at the end of the day. I got an offer about a week later.
Interview questions [1]
Question 1
The most difficult part was not being too overwhelmed with the entire process. They want you to continuously ask questions about the position so make sure you have a book of job related questions to ask.
I applied online. The process took 2 weeks. I interviewed at AT&T in Mar 2013
Interview
I applied online and recieved a call from HR within a week. The college recruiter was a nice lady from Florida, she called on a tuesday and scheduled a webcam interview on friday; she will send a link which allows you to download the AT&T webcam connect. She is very polite, friendly, and makes you feel very comfortable during the interview. I actually thought I was doing very well because she would respond to some of my interview answers, for example, when she asked about a weakness after I explained my answer in detail she told me a story about when she had to interview 500 people. The interview took 30 mintues and after the interview I was allowed to asked questions. I asked about the day-to-day responsibilitites and the next step in the hiring process; I felt like I should of asked more questions. She told me I would hear back from her on Tuesday. I felt very confident about the interview, but on tuesday morning I received a email explaining I didn't meet all of the required criteria for the position. None of the questions were difficult.
Interview questions [1]
Question 1
Tell me about your resume. Why Retail? Why the program? Where do you see yourself after the program? What do you know about AT&T? How do you feel about commission based salary? Are you willing to relocate? Tell me about a time you had to give someone feedback. Tell me about a time you dealt with an angry customer. Tell me about a time you had a successful sell. Tell me about a time you had to help someone through change. Tell me about a challenging obstacle and how did you overcome it. Three strengths and one weakness. A decision you made that you regret. A time you were in an unethical situation and what did you do.
I applied through university. The process took 3 weeks. I interviewed at AT&T in Aug 2014
Interview
1st step is a phone interview. A recruiter will contact you and ask you basic qualifications and if you are willing to relocate. Here is where you make a good first impression. Recruiter will be in contact with you throughout process.
2nd step is a online interview. You'll see a short pre-recorded video where a retail manager will ask you an interview question. You have 3 seconds to think of an answer before it begins recording you. Once you are done, you push stop. Total of 6-8 questions.
3rd step is another online interview with initial recruiter. Make sure you know how to use the STAR method (Situation/Task, Action, Result). My recruiter wanted me to answer all questions in that format.
4th step is a phone interview with recruiters' boss. More behavioral based questions with STAR responses.
Interview questions [1]
Question 1
Tell me about a time your integrity was compromised. How did you handle it and would you have handled it differently?
Tell me about a time you had to change someone's way of thinking. What did you do and what was the result?
Tell me about a time you made a mistake. How did you realize it and what did you do to change it?
Basic questions about retail experience, leadership experience, personal experience.
I applied online. The process took 3 months. I interviewed at AT&T
Interview
4 rounds of interviews, first round is a screening where you answer questions that are pre-recorded then respond via webcam. The second round is a phone interview with HR. Third round is a FaceTime or Skype interview with a director from the RLDP program and the last interview is either an in-person or FaceTime interview depending on your location.
Interview questions [1]
Question 1
Questions regarding various retail situations, customer and employee issues, integrity, and then they ask you to sell something that is with you. Most of the questions need you to recall previous situations and how you handled them. In the phone interview they had a case that was read and had you answer 3 questions as to how you would handle the situation
