I applied online. The process took 2 weeks. I interviewed at AT&T in May 2012
Interview
I applied in the evening online, received a call the next morning, phone interview three days later, followed by an 1:1 face to face interview, logged in to the website a couple days later to find out I wasn't selected for the current position. I applied for the same positition at a different location, received a called to go to the other location, and I was told I would receive an offer within a few days. I did!!
Other Customer Service Representative interview reviews for AT&T
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
