The process took 4 weeks. I interviewed at AT&T (New York, NY) in Nov 2011
Interview
Online application, then a brief phone interview. I then met with a hiring manager, who then found open positions for me to interview for with managers of the respective stores. I interviewed with two different managers before I was given an offer.
Interview questions [1]
Question 1
Were you ever in a situation where you may have compromised moral conduct?
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.
