good pay, friendly people, can work from home 2 days a week, offices are clean, good pension scheme, and its nice working for a successful company
Cons
they make you work in store 7 days during xmas, its impossible to get promoted unless someone above you leaves, progression is a problem all over the company, head office expects you to work at 8.30 am, usually don't get a lunch break, other benefits other then sicount (which is small) is pretty non existent
Marks & Spencer Response
now
Hi there, thank you for taking the time to leave a review. Whilst it is great to hear that you enjoy the benefits we have to offer, it is discouraging to hear the cons provided. With our 7 Closer to Customer days, at the very heart of this initiative is the need for each of us to get closer to the customers who shop with us to really listen and learn from them. It’s also a way to stay connected to our colleagues in stores and understand our retail operation better so we can identify opportunities for improvement and drive positive change.
Marks & Spencer.
As an organization, they actively look for improvements in all aspects of work.
Huge investment and focus on digital improvements
Cons
Hybrid working may not be possible since CEO doesn't views WFH policy as positive for Business and struggles to understand the challenges IT and Finance faces on routine basis.
You have to do 7 days at store during the year, 4 of them during Christmas period. And you’re not allowed to work from home during the Christmas period. They don’t listen to the surveys results
Marks & Spencer Response
now
Thank you for writing your review. We’re always looking for ways to make our business better for everyone, so your feedback is really important to us to help us make this a reality! Wishing you all the best! - Marks and Spencer.
Limited ability to make a change quickly in bureaucratic set up
top down leadership
little support for personal development or progression
Marks & Spencer Response
now
Hi there, thank you for taking the time to share your feedback with us. Whilst it is great to hear that you enjoyed the benefits we have to offer, it’s disheartening to see you felt career progression was limited. We strive to ensure all colleagues can broaden their skills and achieve career goals.
Marks & Spencer.
Supportive Team, Employee Discount, Strong Brand Reputation, Flexible working options, Good Communication
Cons
Fast-paced, pressure during peak seasons
Marks & Spencer Response
now
Hi there, thank you for taking the time to leave such a fantastic review and for sharing this with the Glassdoor community. Thank you for all the great work that you're doing! - Marks and Spencer