Glassdoor FAQ

Have questions about working at Glassdoor? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Glassdoor.

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

45 English questions out of 45

November 30, 2018

What is health insurance like at Glassdoor?

Pros

Glassdoor is full of great people who you can learn from. The culture is great with plenty of social events. There are plenty of benefits, from unlimited annual leave, private health insurance, a good pension scheme and pizza on Friday's.. We also have free snacks (crisps, popcorn, cans of coke, vit hits, fulfill bars, pistachios etc). We also have a fridge of beers, wine etc. The EMEA region is expanding so there are lots of opportunities to learn, grow and apply for new roles. The location is right beside Stephens Green in Dublin 2 so very central and easy to get to. Overall it is a great place to work, the team are all very supportive and are able to have a laugh!

Cons

-Promotion timeline has been unclear and vague, so expectations were not set properly for new starters which leads to disappointment and frustration. -Quota is quite high and can be stressful. You don't get quota relief when you take time off, so it is hard to hit your monthly quota/targets. The workload can be a lot and pressuring. - If you don't hit quota, your commission isn't great -Work/Life balance can be hard to maintain at times due to high quota

Advice to Management

-More transparency with regards to promotions and timelines -Each individual should be managed differently -Try to maintain the great culture we have as we continue to grow and expand!

There are plenty of benefits, from unlimited annual leave, private health insurance, a good pension scheme and pizza on Friday's.. We also have free snacks (crisps, popcorn, cans of coke, vit hits, fulfill bars, pistachios etc).

November 30, 2018

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February 6, 2019

Does Glassdoor pay for a gym membership?

Pros

Good Benefits Catered Lunches Free Gym and Gym classes

Cons

Very little room to grow, often those who get ahead do so through nepotism. Glassdoor does not pay at a competitive market rate which is ironic in itself. The company hires the same cookie cutter people from Marin and there is a serious lack of diversity within the company. There is zero culture the only decent events are Halloween but even then people hang out downstairs for about 20 mins and then go back to work.

Advice to Management

Work on creating diversity and learning how to keep talent. Its not a secret that the company has such a low retention rate.

Free Gym and Gym classes

February 6, 2019

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July 22, 2020

Does Glassdoor offer vacation time?

Pros

The people at Glassdoor have always been the reason I've stayed so long. I have been on a few great teams at Glassdoor and each one has been filled with encouraging, smart, and supportive people. Great benefits, unlimited PTO, new computers and IT has been incredibly accommodating by providing anything needed to make the transition to WFH as smooth as possible. I am excited to hear the new focus will be around Salary Transparency, for a company that is built around transparency this has not always been the case. After I shared my salary with a member of my team, my manager asked me not to do this in the future. I am glad GD is starting to practice what we preach by embracing salary transparency.

Cons

Over the last 6 months, there has been a ton of uncertainty, with the massive layoffs and the future partnership with indeed it feels as if we have just molded to whatever indeed needs. We have switched our strategy three times in the last year and it is hard to understand what our goal as a company is long term. I am not confident that there will be a need for the Glassdoor GTM teams once we officially start partnering with Indeed and anticipate layoffs. Only time will tell.

Great benefits, unlimited PTO, new computers and IT has been incredibly accommodating by providing anything needed to make the transition to WFH as smooth as possible.

July 22, 2020

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July 18, 2019

What is the retirement plan like at Glassdoor?

Pros

I love my team and co-workers. They make coming into work fun! Our benefits are also great with unlimited PTO, a new 401K match and healthcare 100% paid for the employee.

Cons

The CS org has evolved quite a bit over the last couple of years, which has been great however leadership does not listen to their employees and there has been a lot of grey area. The first layer is our roles and responsibilities. Leadership continues to give us more responsibility while sales sits around all day and only sends out contracts. They are getting paid significantly more while we are managing accounts, building relationships, identifying and tee-ing up growth opportunities, building all of the decks, and owning almost all communication, all the while trying to hit our KPI's. If we are holding all of the responsibility, we should be compensated the same way sales is. The second layer has to do with our KPI's. With the change to MCV, it is completely unreasonable to get our quotas over a month and a half into the quarter. Not only that, but problems that were identified early on were not fixed until after the end of the quarter. During the first quarter, our management team told us that KPI's would not change anymore because pacing is obsolete and we can only make the target so low and that product adoption cannot move anymore because it would be unattainable, but here we are a few months later and both of these KPI's have changed. On top of that, we were told we are not moving to marketplace pace yet we are now piloting it. The constant flip flopping and lack of transparency does not give anyone faith in leadership.

Advice to Management

Take the time to understand the day to day of a CSM and listen to the CSM's.

Our benefits are also great with unlimited PTO, a new 401K match and healthcare 100% paid for the employee.

July 18, 2019

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January 15, 2019

Does Glassdoor offer parental leave?

Pros

This review is long overdue. Since I started with the company, I have felt a strong connection to our values and a deep desire to grow with Glassdoor. Local leadership is approachable and always willing to hear our ideas (and float them upwards when they are good ones!) Growth is possible as long as you continue to put in hard work month after month. Quota is challenging, but achievable, which is the whole point of having a sales quota. The benefits for working parents are abundant: GREAT maternity leave, with 100% coverage AND commission compensation (this is unheard of!); flexibility with working from home when needed, and a culture of great people who love your children and embrace them as part of the Glassdoor family. The people who work at Glassdoor truly make our company as wonderful as it is. I am excited to come to work and see friends everyday. Glassdoor has some of the best talent in the workforce and it shows. There are TOO many people here to learn from! I haven't even considered any outside opportunities since I have been here because Glassdoor is a company that truly cares about you and your family. THAT, for me, is why I remain loyal to this company and I am looking forward to growing my career here.

Cons

At times, it can feel like SDRs are not as important or valuable to the company. Recently, however, leadership has been giving our SDR team shoutouts and if we continue to do that, it will add to the value we bring to the company. SDRs are usually the first voice or outreach to many companies, so investing in more training can improve sales and ROI over time. Sometimes it can be challenging working directly with teams in Mill Valley as a lot of communication is improved via proximity. We are, however, given plenty of tools to help improve this challenge.

Advice to Management

I think the change in the SDR leadership will be refreshing and an outside voice could be the catalyst into an even more powerful team. I think all teams would benefit from outside professional sales trainings, whether it is a training focused on cold calling, best email practices, or others of that nature. It would be great to see the Mill Valley executive team in the Chicago office more, although I know this is tough with busy schedules!

The benefits for working parents are abundant: GREAT maternity leave, with 100% coverage AND commission compensation (this is unheard of!); flexibility with working from home when needed, and a culture of great people who love your children and embrace them as part of the Glassdoor family.

January 15, 2019

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45 English questions out of 45