Pros
The customers are the best reason to work here but only select ones . The other good thing imo is the constant variety of merchandise or games we get in , Depending on the time of year we get certain collectibles , convention pops , limited edition stuff etc
Cons
I only write this review to warn you about what your getting yourself into . If you want judge for yourself . Here is some lowdown . Pay is terrible , no chance for overtime . The work load and expectations are so great from the higher ups . They expect you to run everything flawlessly and put up outstanding numbers while keeping your team trained , happy , and running like robots . Sad thing is there will never be a “your doing good enough “ talk . It’s always “do better “.
Metrics are set up so that you match up against other stores do there is no winning only doing ok now . You drop off a week or gif forbid have a bad month and you won’t hear the end of it .
Going back to work expectations Upper management expects so much from us yet they are terrible at time management. I get 40 hours a week to run two stores , have in person conversations with all my associates , and be on 3 conference calls a week at an hour a piece . Conference calls are set in place to make district leaders feel useful . No information comes from the calls we could not read ourselves .
Bottom line out of touch burning fire that is heading down the drain