Know what you are getting into - Store Leader 2 GameStop Employee Review

1.0
Jan 10, 2024
Recommend
CEO approval
Business outlook

Pros

The customers are the best reason to work here but only select ones . The other good thing imo is the constant variety of merchandise or games we get in , Depending on the time of year we get certain collectibles , convention pops , limited edition stuff etc

Cons

I only write this review to warn you about what your getting yourself into . If you want judge for yourself . Here is some lowdown . Pay is terrible , no chance for overtime . The work load and expectations are so great from the higher ups . They expect you to run everything flawlessly and put up outstanding numbers while keeping your team trained , happy , and running like robots . Sad thing is there will never be a “your doing good enough “ talk . It’s always “do better “. Metrics are set up so that you match up against other stores do there is no winning only doing ok now . You drop off a week or gif forbid have a bad month and you won’t hear the end of it . Going back to work expectations Upper management expects so much from us yet they are terrible at time management. I get 40 hours a week to run two stores , have in person conversations with all my associates , and be on 3 conference calls a week at an hour a piece . Conference calls are set in place to make district leaders feel useful . No information comes from the calls we could not read ourselves . Bottom line out of touch burning fire that is heading down the drain

Explore other reviews about GameStop

5.0
Aug 6, 2025
Recommend
CEO approval
Business outlook

Pros

It's a great place to work

Cons

Not really any cons as long as you work hard you'll be fine

3.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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