GameStop Reviews | Glassdoor.ca

GameStop Reviews

Updated Jul 18, 2019

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Found 4141 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
14%
Approve of CEO
GameStop CEO George Sherman
George Sherman
37 Ratings
Pros
  • "video games is the main reason anyone should ever look at working here(in 494 reviews)

  • "Coworkers are usually enjoyable to work with (if you actually are a gamer)(in 176 reviews)

Cons
More Pros and Cons
  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Calgary, AB
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at GameStop full-time for more than 3 years

    Pros

    Great environment, Good people sharing great product.

    Cons

    High expectations and high sales focus.

    Advice to Management

    Push for more customer service rather than pure sales.

    GameStop2018-06-30
  2. "cashier"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at GameStop part-time

      Pros

      easy hours and fun staff

      Cons

      no cons for me personally

      GameStop2019-01-04
    • "Not a bad place to work - depends on coworkers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at GameStop part-time for more than 3 years

      Pros

      - Competitive work environment - Getting latest merch information - Working with video games and other gamers

      Cons

      - Coworkers make or break the experience - Extremely nasty and intensive sales quotas - Disconnect between actually selling the product and higher level managers who know nothing about the products being sold - Extremely difficult to get promoted at many locations

      Advice to Management

      Learn more about the products your stores sell. Try to relax a bit with the often shark-like sales pushing.

      GameStop2018-05-14
    • "Good fun"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at GameStop

        Pros

        Decent discounts, interesting if you like games.

        Cons

        Pretty poor pay, after supervisor there isn’t much progression

        GameStop2018-03-05
      • "Meh"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at GameStop full-time

        Pros

        Working with people and talking about games was fun

        Cons

        Tons of pressure to up-sell people on products or services they clearly don't need.

        GameStop2017-10-16
      • "Typical retail where policies are in place but never in effect"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Keyholder 
        Doesn't Recommend

        I worked at GameStop for more than 5 years

        Pros

        Had a few good team members that made the job bearable. Good for teenagers looking for part time work and experiencing what the real world might be like.

        Cons

        Too focused on numbers, policies are written out but never enforced, you get in trouble for adhering to a customer's needs, and you also get in trouble for following procedure. Management overrides what they expect from their employees and make their staff look like fools. The raise is a total joke ($0.05 raise for a 3/5 star annual employee review).

        Advice to Management

        Listen to your staff and support them.

        GameStop2017-05-31
      • "Senior Sales Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Associate in Toronto, ON

        I have been working at GameStop part-time for more than 3 years

        Pros

        Good customers Good place if you like talking to people about consumer electronics

        Cons

        Too demanding of metrics and does not help improve from head office

        Advice to Management

        Care about your employees rather than just your managers

        GameStop2016-10-12
      • "Don't work at EB"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Senior Game Advisor in Ottawa, ON
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at GameStop full-time for more than a year

        Pros

        -Working in video games -Plenty of great customers -room to advance -first pick and discount is sweet if you're a collector

        Cons

        -Commission based job with no commission -Extremely strict sales goals based on things that are mostly out of your control -Instead of incentivising hard work, it punishes you for bad numbers -No hours to go around outside end of year holidays -Management and employee treatment are ABYSMAL. They get so many applicants that they treat their employees like trash. -If you work here, you will be miserable. -Regardless...

        Show More

        Advice to Management

        Treat your employees decently and stop promoting madchildren.

        GameStop2016-09-17
      • "Typical Retail"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Store Manager in Toronto, ON
        Recommends
        Neutral Outlook
        No opinion of CEO

        I worked at GameStop for more than 5 years

        Pros

        Head office staff are generally friendly and helpful. Discounts on games and adequate opportunities for free ones. Store managers help each other with staffing, inventory, and customer service.

        Cons

        Sales promotions are often complicated, not very impressive to the customer, and poorly communicated to staff. Not much upward mobility if your store isn't in the right location. There's no hope for a promotion if your store is in a mall without the target clientele.

        Advice to Management

        Shuffle managers from store to store every year or two to give them experience in different locations. It will expose the difference between good managers and bad ones with good locations.

        GameStop2016-06-01
      • Helpful (1)

        "cashier"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at GameStop

          Pros

          love video games probably more than i love the job

          Cons

          cheap labor but it beats doing dishes am i right

          GameStop2016-03-03
        Found 4141 reviews