Edward Jones FAQ

Have questions about working at Edward Jones? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Edward Jones.

All answers shown come directly from Edward Jones Reviews and are not edited or altered.

57 English questions out of 57

January 28, 2019

Does Edward Jones offer dental insurance?

Pros

Great health, vision and dental insurance Excellent IRA/401K match Company performance-based bonuses issued quarterly - From $500 to $1200 Jeans days - Some free. On days that you pay for them, the money goes to charity PTO Clean and organized cafeteria areas Training - Upon hire The luxury of having a Fortune 500 company on your resume Nice buildings Covered parking with lots of parking space Accessible from highways The ability to work from home with some positions

Cons

*You're expected to develop yourself - Minimal assistance from leadership *Principals are rarely seen on site *Business professional dress code, however many people are skating by with business casual, even as leaders *Cubicle farms! You can hear people next to you chewing, opening lunches.....If you have misophonia really bad, don't work here unless you work from home. *Not enough meeting rooms *False sense of hope instilled upon hire - You'll believe you're apart of a family, that you can advance through the firm, and that everyone has your back - until someone sits on you for attempting to advance in the company *You'll rarely see people of color in leadership positions *HR is out of sight, out of mind - There isn't a constant presence of HR. *Most of the positions offered are on the phone. *You'll be trained to know more than your leader knows. Don't expect any assistance from leadership. *Lots of nepotism and favoritism - Mentoring is only offered by leadership if they like you. *You're encouraged to walk, network with your peers, attend town hall meetings and to enroll yourself into courses for training. Bu, if you work in Service or in a position where you're constantly on the phone; you only have two 15 minute breaks and a 30 minute lunch. If you use ACW "too often," they are constantly talking about numbers. Its annoying. With that short amount of time, how are you expected to: Get into shape, attend Business Resource Groups and network when leadership is constantly breathing down your neck about numbers in a department? *Leadership constantly changes "the rules" to call reviews and how your performance will be based. This has only recently happened to me. I don't like instability, so I quit.

Advice to Management

I rarely write reviews for anything, but this one had to be written. My experience at EDJ takes the cake for my career.... I used to LOVE my job so much, I would wake up extremely early just to arrive to the office. I left a previous employer I was with for 6 years, after being offered a role as a direct hire for EDJ. I was promised to be trained within a year on everything, and I was also told that promotions could come after one year as well. I stayed for 5 years with this firm, and not only did I continue to work in the same role - I never received a raise, promotion or any form of advancement with training. When I did love my job, I volunteered for overtime, I engaged with my peers for food day, I celebrated with them in-office occasions, and I loved attending networking meetings. It wasn't until I attempted to advance myself into the company that I was constantly stepped on. My leadership team not once, but TWICE placed me on multiple performance review plans to stop me from advancing in the firm. They found different things to stop me from being in good standing with leadership to keep me in a role which they refused to not only train me to advance in, but a role where my skills continually diminished. You're encouraged to study for the Series 7, although for the role I had it wasn't required. Leadership spends more time in meetings and walking around on the phone than actually coaching or training anyone. We had a coach team, but everyone was somehow "too busy" to ever train anyone, the entire time I worked there (five years, to be exact.) I ended up with a new leader twice, and being that I'm so easy going my leaders didn't favor me too much. My reviews were more than satisfactory while employed, and yet there was never the same commitment shown to me when I attempted to advance at the firm. There's too many individuals bringing their personal feelings to work. If a leader doesn't like you, they can make your job very, very horrible. And they're likely friends with HR, so you're usually in fear of losing your job than to stand up for yourself. Not every single thing here is bad, but its pretty difficult to want to do work when less than favorable situations such as these occur. I have never met a Principal of the firm. They're highly praised, but they are NEVER around. All of the leaders and GP's work in cubicles. That's not only cheap, but it shows exactly how anyone who does advance into those roles are to be respected. I think the idea of this is to take away the intimidation to approach leadership, but it actually doesn't work. This is because although leadership sits with the rest of the team, leadership is never directly involved with the associates. So it doesn't make sense, and leadership isn't helpful. At all. Most of the time they shrug their shoulders and refer you to speak to someone else when you have a question. People are leaving EDJ in masses, and no one even seems to care. It's upsetting that they are advertised as one of the best places to work. Yet, diversification and actual advancement are lacking at this firm. I honestly wanted to love what I was doing, but I wasn't allowed to even get up to use the restroom. The phone controlled how many times I could use the toilet and how long I could take lunch, breaks, or even how long I could read. As a pregnant woman, it's even more unsettling that EDJ rakes in the Best Places to Work for Women and Millennials title; and then once you're there - You're treated differently. My leader told me that I shouldn't get up for the restroom so often, because HE has seem MANY women do my job while pregnant, and they didn't get up as often as I did. This is what happens at EDJ. I had my other leader tell me that she "isn't sure why" I had never had a raise, promotion or a opportunity to advance at the firm...All while telling me my ACW is too high. The Branches are a piece of work. You're expected to not be tired, to be pleasant and smiling all of the time, and to not be upset when the call and disrespect you. Which isn't reasonable. SO...If you do once show that you're tired or upset with how you're being treated by a Branch on a call, they will call you out on it. Even if you to tell the Branch it isn't ok to be abused while you're trying to assist them. EDJ can be a great place to work when it keeps everyone obtaining the same training and opportunities, but when someone is getting paid to keep everyone down, that's not the type of person I'd like to be associated with. Let alone the firm which allows them to behave that way. Do more to see that Leadership is treating everyone fairly. Even if you have HR perform monthly meetings and check ins, because HR doesn't have a good presence in the departments; and this is why Leadership can slack while disrespecting people. Also, do more to see that people who show levels of dedication are recognized for their efforts. As a mother, it was difficult to leave this firm because I have a family to feed and I have bills to pay. But I was great at my job, not perfect. And had I been recognized for my efforts and given the opportunity to advance, I would have stayed. This experience will live with me forever, and I am half-hearted grateful of having had experienced it. Place more people of color into leadership positions. If they're qualified to be there, then they're qualified to advance as much as a White man or woman are.

Great health, vision and dental insurance

January 28, 2019

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September 17, 2020

Does Edward Jones offer parental leave?

Pros

Flexibility, career support and development, collaborative and supportive culture, great benefits, 4 months paid maternity leave and 2 weeks paid paternity leave. Edward Jones has been amazing to work for during the Covid-19 pandemic.

Cons

None that I can think of.

Flexibility, career support and development, collaborative and supportive culture, great benefits, 4 months paid maternity leave and 2 weeks paid paternity leave.

September 17, 2020

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December 3, 2018

Does Edward Jones have a pension plan?

Pros

decent pension, decent enough hours

Cons

no job security at all

decent pension, decent enough hours

December 3, 2018

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December 5, 2020

Does Edward Jones offer life insurance?

Pros

Edward Jones cares about its employees and its clients. They provide 16 weeks maternity leave. They offer health insurance, dental, vision, life insurance for free. There are plenty of different job types you could apply for. The salary is competitive. There is potential for bonuses. Profit sharing is provided to all employees for free. There is the ability to become limited partner Or even general partner. When you get settled in to the career path I want Edward Jones, you stay for a very long time.

Cons

Company's structure is a little odd. Each financial adviser has their own location and only one office administrator which puts you with that person all day, If you decide to work in a local branch. You have to really get along with your branch partner. Most positions you apply for require some sort of college degree. Although the pay is competitive as it is on the lower side. This may be due to The company's structure of every financial advisor having their own office. I can see how expensive that would be to maintain.

Advice to Management

Consider adding multiple financial advisers and branch team members per office. This may increase profitability exponentially. This may also reduce the potential for branch team conflict, if applicable.

They offer health insurance, dental, vision, life insurance for free.

December 5, 2020

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April 16, 2019

Does Edward Jones offer a wellness program?

Pros

Great internship program, learned a lot

Cons

i have none. it was great

Advice to Management

NA

Great internship program, learned a lot

April 16, 2019

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57 English questions out of 57