Capco FAQ

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34 English questions out of 34

December 12, 2020

What is health insurance like at Capco?

Pros

- Excellent benefits package (very good health insurance, vacation/maternity/paternity policies, unlimited sick days, gym membership reimbursement, mobile plans, 10k towards certifications/education, new parent bonus gift) - easy access to leadership team with no hierarchy - Large scale, long term projects at huge clients with opportunities spanning across all phases of engagement - Emphasis and opportunities for continued learning - Support for achieving work life balance - employees from diverse backgrounds

Cons

- lack of centralized intranet to manage all internal functions and processes

- Excellent benefits package (very good health insurance, vacation/maternity/paternity policies, unlimited sick days, gym membership reimbursement, mobile plans, 10k towards certifications/education, new parent bonus gift)

December 12, 2020

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February 20, 2020

What is the retirement plan like at Capco?

Pros

Capco in Toronto has one of the strongest cultures I've experienced in my professional life. The tone is set at the top - the Canadian CEO and partner team are highly accessible, supportive, and invested in the personal and professional well-being of their employees. People at Capco come from an extremely diverse and impressive set of backgrounds and experiences, which not only enriches the culture but provides value-add perspectives to client engagements. The work is varied but industry-specific. If you are not interested in banking and technology, this may not be the place for you. If you are subject-matter agnostic or driven by the prospect of being involved in some of the most interesting banking work around - from strategy, to digital transformation, cyber-security, or any other aspect that touches the financial world - then I could not recommend it more. Benefits are extremely generous. In addition to the basics (good base pay, bonus structure, and health/dental benefits), there is matching parental leave (4.5 months for both new mothers and fathers, which has the added benefit of leveling the playing field from a gender-equity perspective), unlimited vacation, and matching RRSP contributions. The company also encourages people to take leaves-of-absence when they want to pursue a passion project - people have left temporarily to work for startups, start a business, run for politics, or even take a long travelling vacation. Leaving Capco was bittersweet - it is a unicorn in this industry, and as someone who is now client side, I will be looking for opportunities to bring them in to work here.

Cons

Like any large company in professional advisory services, there is an element of politicking and clique-y behaviour that can take hold. However, anyone who has worked in different consulting firms knows that it can be WAY worse than it is here.

Advice to Management

Rapid growth is complicated - sometimes the people processes have a hard time keeping up when you scale as quickly as Capco Toronto has over the past few years. New employees can often feel like they are lost in a sea of strangers, so remember to take particular care to engage people throughout their first year, especially if they did not come in through campus recruiting or the Associate program.

In addition to the basics (good base pay, bonus structure, and health/dental benefits), there is matching parental leave (4.5 months for both new mothers and fathers, which has the added benefit of leveling the playing field from a gender-equity perspective), unlimited vacation, and matching RRSP contributions.

February 20, 2020

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January 8, 2021

Does Capco offer dental insurance?

Pros

Salary is higher than financial institutions. Benefits are excellent including 22 vacation days and 100% medical coverage. They give out free beer every Friday.

Cons

If you like working long hours, being bullied and enjoy being overlooked for promotions, this is the place for you. Otherwise, I would look elsewhere. In my 5+ years there, I saw way too much bullying at CAPCO Toronto (CATO). Most of the Principal Consultants (PCs) and Managing Principals (MPs) at this place are bullies. They do not listen to people and do not respect anybody’s opinion. These bullies will have people removed from projects for questioning their plans. And why would the bullying stop? After all, partners are willing to sweep all bullying complaints under the rug and HR is not willing to reprimand the bullies. The unprofessional behaviour does not stop toward CAPCO’s consultants. It extends toward the client. I have seen many examples of MPs ignoring client employees and fighting with clients. CAPCO’s justification is that we know what we are doing, and all the financial institutions do not. But then again, you would act this way too if you had a CEO that constantly preached this nonsense. Many of the consultants are incredibly young. Too young. Partners will sell kids fresh out of school to their clients as project managers and senior roles when they have no clue what is going on. CAPCO has too many kids out of university who feel entitled and think that they must be Senior Consultants because they have an MBA. The promotion process is also a joke. The promotion decisions are made by partners, i.e., salespeople. These salespeople do not understand IT and do not comprehend what the consultants are experiencing in the field. They base their promotion decisions on favouritism instead of good work. Kiss up to the CEO and partners, and you have a good chance at a promotion. There were too many bad employees getting promoted and even more hardworking and bright people being left behind. First you give up your work/life balance, and then you get nothing for it. How could I forget how CAPCO “encourages” their consultants to do community work? By community, they are asking you to build their brand by helping put together proposals, writing white papers, and other things. Of course, this counts for 25% of your end of year review. Problem is you must do all this on top of your regular work hours. Then the senior people i.e. MPs and PCs, take all the credit for the work. If you are fresh out of school, CATO is a good place to learn. However, CAPCO is not good for anything else.

Advice to Management

Grow up, be more ethical and show respect towards your good employees! Sometimes you need to think about the contracts that you are signing. Your consultants need to deliver what you are selling. Too many times you sell something that you cannot deliver.

Benefits are excellent including 22 vacation days and 100% medical coverage.

January 8, 2021

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August 14, 2018

How are the career development opportunities at Capco?

Pros

The Associate Talent Programme (ATP) is not a "grad scheme" as such - it's not just open to graduates but offers an entry-level consulting job. This is what I found so interesting at the start, I joined not just with other graduates but people with all different backgrounds and experience! The short, sharp training that I began with offers me a good level of knowledge in the basics of consulting along with a comprehensive set of role plays which gave some life to the theory. The opportunities for quick career progression - it's a graduate scheme without the rigid confines of set milestones every year or two! Capco's culture - despite growing bigger and bigger, Capco had an entrepreneurial spirit about it and still has a "small firm" feel about it. Social events - there are several events every quarter which let's you network and meet people from all over the firm. Accessible Senior Management - over the year I've been here, I've met and spoke to many of the senior partners and leaders in the firm who are all extremely approachable and accessible at all the different events! Support network within the firm - the coaching system gives you access to leaders in the firm who support you with your career and general advice. Capco have a broad range of high-profile clients to work for, so I've ended up working with some of the largest Banks in the UK across different areas within Finance which has been really interesting. Capco has 28 offices around the world allowing opportunities for Global networking and job opportunities.

Cons

Some of the benefits offered aren't as broad as larger corporate firms (however this is somewhat made up for in the competitive graduate salary)

Advice to Management

Keep investing in your people - all the events that go on at Capco are a great way of bringing the firm together and meeting your colleagues!

The opportunities for quick career progression - it's a graduate scheme without the rigid confines of set milestones every year or two!

August 14, 2018

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June 30, 2020

What kind of career opportunities exist at Capco?

Pros

In my experience, Capco has dramatically transformed my career for the better. Prior to arriving at Capco, I worked in a product management role that was siloed and lacked an outward market perspective. Fast forward 3 years, I now understand how the largest banks run their various product lines, I have lead multiple market entry strategy engagements, built extensive financial models, developed effective sales/relationship management skills, and lead a domain focused on what I enjoy doing. Working at Capco has provided plenty of opportunities for growth in my career and as an individual.

Cons

Being a small firm, people are often stretched very thin at times

Advice to Management

Consistent empathy builds trust and career longevity

Working at Capco has provided plenty of opportunities for growth in my career and as an individual.

June 30, 2020

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34 English questions out of 34