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Joan Kelly, partner and strategic consultant, discusses how a human-centered approach to designing the patient and workforce experience is crucial for providing better care and improving workflows.
A strong safety culture is an essential foundation as organizations work to reduce #harm. Tejal Gandhi, chief safety and transformation officer, discusses the importance of addressing race, gender and equity gaps to increase buy-in for safety and drive down harm.
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Committing to and implementing strategies for DEI are vital for reducing bias in the delivery of patient care. Understanding the varying health and systemic challenges of different demographics improves efforts to serve populations in an equitable way and develop treatment plans conducive to individual identity. Read full blog post:
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Congratulations Dr. Tejal Gandhi, chief safety and transformation officer, on being named one of Modern Healthcare's 100 Most Influential People.
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Learn best practices from Cleveland Clinic, and why #nurse well-being and resilience should be RN competencies, not nice-to-haves.
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