Does esure pay their employees well?

According to anonymously submitted Glassdoor reviews, esure employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at esure. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at esure?

40% of esure employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated esure 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at esure?

Customer Service Representative (25) , Customer Specialist (14) , Claims Specialist (11) , Analyst (7) , Customer Service Specialist (7) , Claims Handler (6) , Customer Advisor (6) , Customer Service (5) , Fraud Investigator (5) , Team Leader (5) , Customer Service Agent (4) , Customer Service Sales (4) , Customer Support (4) , Delivery Manager (4) , Motor Claims Handler (4)

What are the pros of working at esure according to real employee reviews?

"Nice people and hybrid working" ((in 42 reviews)); "Friendly staff and a relaxed working atmosphere." ((in 17 reviews)); "I felt that the Salary was competitive and pay descent" ((in 17 reviews)); "Great colleagues and generally helpful managers" ((in 15 reviews)); "I was lucky enough to have a good manager who found ways to keep people motivated despite the pressures that the company put on us." ((in 11 reviews))

What are the cons of working at esure according to real employee reviews?

"Management and exec have been extremely poor communicating to staff through a critical time e.g." ((in 24 reviews)); "Low pay compared to other insurance" ((in 22 reviews)); "It's worked really well and acknowledged by senior management." ((in 11 reviews)); "unhelpful team leaders and management, although a long training period" ((in 11 reviews)); "Low salary for the work we do and bonuses could be better" ((in 8 reviews))

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esure

esure Reviews

3.0

40% would recommend to a friend

(368 total reviews)

David McMillan

51% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Work/Life balance

2.9

Culture and values

2.9

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

esure has an employee rating of 3.0 out of 5 stars, based on 368 company reviews on Glassdoor which indicates that most employees have an average working experience there. The esure employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

368 reviews

3.0

Mar 30, 2026

Its ok

In house motor engineer

Recommend

CEO approval

Business outlook

Pros

working from home is a benefit

Cons

No leadership, salary is low

5.0

Mar 20, 2026

Good Company

Senior developer

Recommend

CEO approval

Business outlook

Pros

Flexible Working, training, staff are nice people.

Cons

Uncertainty after recent takeover by another insurer.

2.0

Mar 2, 2026

New management ruined culture

Customer service

Recommend

CEO approval

Business outlook

Pros

Lovely colleagues and teammates but no other pros

Cons

It used to be a better place since it has been taken over by ageas the pressure has increased , employee benefit is getting reduced slowly and at this pace I can see it going downhill

Viewing 1 - 3 of 368 Reviews

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