Yelp Reviews | Glassdoor.ca

Yelp Reviews

Updated Jun 17, 2019

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Found 2107 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
77%
Approve of CEO
Yelp CEO Jeremy Stoppelman
Jeremy Stoppelman
1192 Ratings
Pros
  • "Frequent Offsites - Free food and drinks is always a bonus(in 205 reviews)

  • "Great culture, free beverages and fully stocked kitchen(in 157 reviews)

Cons
  • "Managers are constantly pushing you to sell even if the business owners have already told you no(in 162 reviews)

  • "80 - 100 Cold calls per day, it sounds easy but its not(in 66 reviews)

More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Great company, lots of great people

    Cons

    Not sure what else to say here

    Yelp2017-08-29
  2. Helpful (4)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yelp full-time

    Pros

    Their sales training will teach you how to be a hunter

    Cons

    Where to begin.... First off, if I can give any advice, do NOT work for this company as an AE (I can't speak for other departments) for the following reasons: -Incredibly low pay, and no potential to make solid commission. -In comparison to other 'tech' companies, their pay is at the very bottom -Will do anything they can not to pay you for what you worked/deserve - they expect you to work 40+ hours, but will only...

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    Advice to Management

    -Be fair and understanding -Distribute fresh territories -Pay your employees a competitive wage, so they'll stay

    Yelp2017-09-08
  3. "Five Star Career"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Yelp for more than 3 years

      Pros

      An incredible amount of flexibility and opportunities for growth across all departments

      Cons

      Having to bust brand misconception myths

      Advice to Management

      Expand HR teams to drive even more culture

      Yelp2017-03-04
    • Helpful (2)

      "Hard to get by"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Yelp

      Pros

      Yelp kitchen and barista were the only good things. I was lucky and had a good manager too.

      Cons

      Have to make 75 phone calls per day. Barely make any money. Not enough to get by living in San Francisco. They work you until you burn out.

      Advice to Management

      Give more personal health days. Very easy to get burnt out making 75 phone calls a day. Make it easier to hit bonuses so that people can afford to live in San Francisco.

      Yelp2017-01-10
    • "Writer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Yelp part-time

      Pros

      -I had a lot of freedom regarding what I could write -Amazing team with cool upper management

      Cons

      -I wasnt paid any extra benefits -There werent any offices in Montreal

      Advice to Management

      Keep up the great work! It was a pleasure working with the Yelp team.

      Yelp2015-05-14
    • Helpful (194)

      "Amazing People, Incredibly Unhealthy Work Environment, HR Nightmare"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Yelp full-time for more than a year

      Pros

      I am writing this review 6 weeks after leaving Yelp and about 4 at my new company so I feel like I have had some time to digest, compare, and reflect on my experience. THE GOOD: People - A pro and a con, we will get to that later. I have made some of my dearest friends and amazing mentors working there. Everyone is around the same age, has similar goals as you, and for the most part your peers encourage you to succeed....

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      Cons

      ***IMPORTANT*** Let the record stand that in September there was an attempted SHOOTING at Yelp in SF and NOT A SINGLE MESSAGE was sent out until 3PM three days later after employees were panicking/gossiping about it. Our stock plunged nearly 30% in Nov. Business owners were talking about it on our calls and not a single person in management or leadership addressed it. Buckle up, because there are many. ...

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      Advice to Management

      1. Stop promoting only white people. It's incredibly obvious. 2. Grow up -- flirting with your employees is embarrassing and unprofessional 3. Take a good look at the morality of how you're running your company. 4. Your trophy winners are quitting -- shouldn't that tell you something? 5. Stop bullying people when they choose to go elsewhere. Don't tell me I'm 'giving up' or 'if you can't be successful/happy here,...

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      Yelp2019-01-02

      Yelp Response

      March 15, 2019People Operations at Yelp

      We take the safety and security of our employees extremely seriously; there are two layers of physical security at our NYC office: 1) the building security in the lobby and 2) Yelp's own physical security team stationed at reception; all are trained professionals (many with law enforcement ...

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    • "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Washington, DC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp full-time for more than a year

      Pros

      Great Support in the Roles from Upper Management

      Cons

      Noise is too apparent when you are trying to work a account

      Advice to Management

      Explain that each employee should be conscious of their neighbor and the noise levels because clients could hear background noises

      Yelp2019-06-17
    • "Software Engineer @ Yelp"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp full-time for less than a year

      Pros

      Super friendly and easy-going work environment, flexible hours, great people and very nice office spaces.

      Cons

      I have not really found any until now.

      Yelp2019-06-16
    • "Current Manager WDC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Manager in Washington, DC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp full-time for more than a year

      Pros

      I look forward going to work. The people here are great to work with. From the office head to the AE’s. The hiring does a great job in finding some genuine authentic people. A lot of sales jobs have unhealthy competition but the top producer from this office talks to anyone and everyone trying to bring them up with him. Everyone wants success for each other. There is an open door policy of all communication providing...

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      Cons

      Stressful but what sales job isn’t, just find your outlet. More planning of direction and how to hit it (clearer goals for career planning). Turnover could be better but I think career planning and goal setting could be one of the causes.

      Advice to Management

      Advice to whoever is reading this. Stick in your seat! Being such a big business and continuing to grow.. opening up offices, hiring tons of people, new products, don’t ask what seat you’re on. It’s a rocket ship. I’ve yet to see someone here for 4+ years and not be in a higher position making a lot of money.

      Yelp2019-06-16
    • "Yelp is GR8, not for everybody"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Yelp full-time for more than a year

      Pros

      Trendy tech office with all the perks; food, baristas, ping pong, video games, after hour kegs. Decent base salary, generous commission, Cadillac medical plan, dental, flex spending, 401k, stock plan with options, vacation. Great culture, progressive, tolerant, celebrates all successes, super limited overtime (they just don't wanting you working past 5:30), happy hours, outings etc... Youthful office with high energy.

      Cons

      Pretty much everyone starts as an AE for SMB. It's hard. It's a high volume sale with high metrics. You can't slack off on this job. There is favoritism and it's unchecked. You can switch teams but you need a mentor in-house or you can't move up. Executive management is not transparent enough. Anyone who Googles Yelp gets more information from Yelp management than employees do. It can sometimes be frightening so you have...

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      Advice to Management

      Keep up the good work, don't be afraid to tell your employees everything, even the bad news, we can take it and we read about it anyway. Find a better pathway out of Local Sales, the one you have now is cliquey and some immature ones get promoted over more qualified candidates.

      Yelp2019-06-13
    Found 2107 reviews