Yelp Reviews

Updated Aug 10, 2020

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3.3
56%
Recommend to a Friend
74%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,410 Ratings
Pros
  • "They offer a very good benefits program as well as free food and drink everyday(in 252 reviews)

  • "Great Culture, Fun Environment, Great People(in 188 reviews)

Cons
  • "Calling business owners that have a negative set mindset about Yelp(in 230 reviews)

  • "Sales are drive through cold calls, you'll need to have a growth mindset(in 76 reviews)

More Pros and Cons
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Great company, lots of great people

    Cons

    Not sure what else to say here

  2. "Big Corp turned Start-Up, Turned Big Corp Again?"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Excellent insight into the restaurant world,great opportunity to learn a lot about the business side of the restaurant industry. Great earning potential on the commission, one phone call can make make you thousands of dollars. Excellent sales training and learning opportunity, worked with the most brilliant sales reps in the industry.

    Cons

    The dark cloud that sits on Yelp as a brand makes the sales more about defending the brand as opposed to providing a solution that actually works for the business. Hiring management externally created a negative shift culture, morale and overall performance.

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  3. "Good place to learn, hard to move up"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time for more than a year

    Pros

    Lots of really good sales training, however at times the job gets very repetitive.

    Cons

    Dont pay that well and not much of an org to grow in. Lots of colleagues come and go so its hard to get close with people and see them leave so quickly...bad for team morale.

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  4. Helpful (6)

    "Account Executive"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Yelp full-time

    Pros

    Their sales training will teach you how to be a hunter

    Cons

    Where to begin.... First off, if I can give any advice, do NOT work for this company as an AE (I can't speak for other departments) for the following reasons: -Incredibly low pay, and no potential to make solid commission. -In comparison to other 'tech' companies, their pay is at the very bottom -Will do anything they can not to pay you for what you worked/deserve - they expect you to work 40+ hours, but will only pay you for the bare minimum -Some individuals of upper management lack social skills and compassion. They are absolutely ruthless and have no rationality. -Your set up for failure - the territories are so over worked, no one wants to hear from you -They say they connect people to great local businesses...well, they completely forget what 'great local businesses are' - they expect every business to use Yelp, even if they do not fit their mission statement -Ultimately, you'll be over worked, stressed, and set up for failure in exchange for a non liveable income.

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  5. "Five Star Career"

    5.0
     

    I worked at Yelp for more than 3 years

    Pros

    An incredible amount of flexibility and opportunities for growth across all departments

    Cons

    Having to bust brand misconception myths

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  6. Helpful (3)

    "Hard to get by"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Yelp

    Pros

    Yelp kitchen and barista were the only good things. I was lucky and had a good manager too.

    Cons

    Have to make 75 phone calls per day. Barely make any money. Not enough to get by living in San Francisco. They work you until you burn out.

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  7. "Writer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp part-time

    Pros

    -I had a lot of freedom regarding what I could write -Amazing team with cool upper management

    Cons

    -I wasnt paid any extra benefits -There werent any offices in Montreal

    Continue reading
  8. "the best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Washington, DC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Yelp full-time for more than a year

    Pros

    amazing people every where yes

    Cons

    no cons only pros go

    Yelp Response

    August 10, 2020

    We appreciate your five-star feedback! Keep up the great work, we're so happy to have you on the team.

  9. "Best culture of anywhere I've ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time for more than 3 years

    Pros

    Leadership cares about employee wellbeing and doing the right thing. Coworkers are smart, invested, kind, and fun. Not much bureaucracy. Lots of opportunity for career growth. Reasonable working hours - lots of parents work here!

    Cons

    Share price is pretty flat.

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    Yelp Response

    August 6, 2020

    We love getting five-star feedback! Hearing that you feel supported by leadership and that you are enjoying your co-workers makes us feel proud about our team. We're thankful to have you at Yelp and look forward to all that you will accomplish.

  10. "Decent job if your’re straight out of college"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Yelp full-time for less than a year

    Pros

    Good work environment Free beer on fridays

    Cons

    Horrible base salary for living in nyc Management is very young, very college like atmosphere

    Continue reading

    Yelp Response

    August 10, 2020

    Thank you for sharing your experience with us. We're glad to hear Yelp was a solid launching pad for you and that you were met with a positive work environment. We always take feedback seriously and we are often evaluating our pay structure to match that of the locales in which we operate. We'll pass up your feedback to our leadership team so we can keep ensuring Yelp is a great place to work for all, regardless of age or experience.

Found 2585 reviews
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