Yelp Reviews | Glassdoor.ca

Yelp Reviews

Updated 13 December, 2018
1,848 reviews

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3.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
1,092 Ratings

Employee Reviews

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Pros
  • "Work/life Balance - Tell me another company in NYC that actually wants you to leave at 5:30pm and take PTO to enjoy your life" (in 104 reviews)

  • "Fully stocked kitchen, barista, amazing location in a really cool building" (in 102 reviews)

Cons
  • "The AE role can be challenging (high volume, speaking with business owners) but is also rewarding" (in 143 reviews)

  • "Can be exhausting if you don't have a work/life balance (use the Gym subsidy)" (in 41 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "local sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Local Sales Manager in Scottsdale, AZ (US)
    Current Employee - Local Sales Manager in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than 3 years)

    Pros

    supportive culture, quick career growth, amazing product, great benefits and corporate support.
    Honestly my time at Yelp has been unlike anywhere else. I was expecting another "sales" position but was pleasantly surprised to be imursed into a culture where my peers and managers honestly cared abot my growth and paved the way for my future. I was able to quickly move up the ladder and create a career under an amazing name. I've been here 4 years already and cant imagine ever leaving. The culture and what the company stands for are honestly some of the best I've seen.

    Cons

    I have honestly never had any complaints about the company minus your typical lulls you'll face at any job

    Advice to Management

    Keep being honest and working 1:1 with myself and reps to pave the path.

    Yelp Response

    14 Dec, 2018 – People Operations at Yelp

    Thanks for your response. It's wonderful to hear that you've received the support and development you need and deserve in your career at Yelp. We appreciate everything you do for the company and your... More


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Great company, lots of great people

    Cons

    Not sure what else to say here

  3. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yelp full-time

    Pros

    Their sales training will teach you how to be a hunter

    Cons

    Where to begin....
    First off, if I can give any advice, do NOT work for this company as an AE (I can't speak for other departments) for the following reasons:
    -Incredibly low pay, and no potential to make solid commission.
    -In comparison to other 'tech' companies, their pay is at the very bottom
    -Will do anything they can not to pay you for what you worked/deserve - they expect you to work 40+ hours, but will only pay you for the bare minimum
    -Some individuals of upper management lack social skills and compassion. They are absolutely ruthless and have no rationality.
    -Your set up for failure - the territories are so over worked, no one wants to hear from you
    -They say they connect people to great local businesses...well, they completely forget what 'great local businesses are' - they expect every business to use Yelp, even if they do not fit their mission statement
    -Ultimately, you'll be over worked, stressed, and set up for failure in exchange for a non liveable income.

    Advice to Management

    -Be fair and understanding
    -Distribute fresh territories
    -Pay your employees a competitive wage, so they'll stay


  4. "Five Star Career"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp (More than 3 years)

    Pros

    An incredible amount of flexibility and opportunities for growth across all departments

    Cons

    Having to bust brand misconception myths

    Advice to Management

    Expand HR teams to drive even more culture


  5. Helpful (2)

    "Hard to get by"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Yelp kitchen and barista were the only good things. I was lucky and had a good manager too.

    Cons

    Have to make 75 phone calls per day. Barely make any money. Not enough to get by living in San Francisco. They work you until you burn out.

    Advice to Management

    Give more personal health days. Very easy to get burnt out making 75 phone calls a day. Make it easier to hit bonuses so that people can afford to live in San Francisco.


  6. "Writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp part-time

    Pros

    -I had a lot of freedom regarding what I could write
    -Amazing team with cool upper management

    Cons

    -I wasnt paid any extra benefits
    -There werent any offices in Montreal

    Advice to Management

    Keep up the great work! It was a pleasure working with the Yelp team.


  7. "Work Hard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp full-time

    Pros

    Control your income through performance

    Cons

    Change in leadership too often

  8. "It is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elite Local Client Partner in Scottsdale, AZ (US)
    Current Employee - Elite Local Client Partner in Scottsdale, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than a year)

    Pros

    Full benefits, 40hrs, kitchen, ability for growth,

    Cons

    Can be stressful at first, I feel like a lot of product knowledge isn't put thru, Salesforce's doesn't bring accounts thru like it should, should do a better job creating more listings for biz that dont have them, and they should advertise on TV more

    Advice to Management

    Management for client partners is fine, would be nice to have promos every month like local. Make lightning work accounts instead of opportunities

    Yelp Response

    14 Dec, 2018 – People Operations at Yelp

    Thank you for your feedback. We value getting constructive advice and will pass these ideas on to our operations team.


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time

    Pros

    Benefits- growth within the company - the job is really what you make it. Great first job out of college

    Cons

    Some managers make it hard to actually enjoy the job.

    Advice to Management

    Lots of managers manage to metrics. That’s fine for some people, however, it makes us feel like robots and just takes the fun away from the job.

    Yelp Response

    14 Dec, 2018 – People Operations at Yelp

    Thank you for your response. We appreciate your feedback surrounding management style. Every manager has their own techniques that they feel are best suited for their team, but not all people enjoy... More


  10. "Great company to grow and expand your skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Lead in San Francisco, CA (US)
    Former Employee - Regional Lead in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time (More than 5 years)

    Pros

    -Super sharp, motivated, and caring co-workers
    -Supportive, inclusive environment
    -Smart business where leaders listen to their teams
    -Great benefits
    -Fun product and company at large

    Cons

    -Would love to see more women and diversity in top-level leadership (they have made improvements here)

    Advice to Management

    Keep listening to your employees - they have great ideas regarding work product as well as benefits for their professional lives.

    Yelp Response

    14 Dec, 2018 – People Operations at Yelp

    Thanks for your review. We agree that having a diverse workforce at all levels is the best way to build a successful organization. We will continue to diversify every aspect of our business, and are... More