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Yelp Reviews

Updated Mar. 22, 2023

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Found 4,430 of over 5K reviews
3.5
61% Recommend to a Friend
Yelp Co-Founder & CEO Jeremy Stoppelman
75% Approve of CEO

Found 4,427 of over 5K reviews

3.5
61%
Recommend to a Friend
75%
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
2,098 Ratings
Pros
  • "They have a fully stocked kitchen(in 198 reviews)

  • "Great work life balance for employees(in 190 reviews)

  • Cons
  • "Stressful, product isn't believable to sell to business owners(in 274 reviews)

  • "Could be more work life balance(in 60 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Yelp and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Fantastic environment to grow

      Nov. 18, 2022 - Data Scientist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No micromanagement Great WLB Fun problem domains Everyone is friendly and willing to help

      Cons

      Data Ecosystem can be messy Lots of moving parts

      Continue reading
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      Yelp Response

      Thank you so much for your feedback! We are so happy to hear that you are having a 5-star experience on our team and that you feel encouraged and empowered to maintain a healthy work-life balance! Taking time away from the desk is so important to rest and recharge, and it's great to hear that you have found that balance here. In addition, we couldn't agree more that the people here are so friendly and excited to help one another. Our people truly make Yelp an awesome place to work. Thanks again for your feedback and keep up the great work!

    2. 4.0
      Current Employee

      Remote 1st = individual contributor challenges

      Feb. 10, 2023 - IT Support in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hybrid work/ life balance and pleasant enough culture

      Cons

      Difficult levelling due to lack of larger org impact. Compensation increase tied to leveling

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    4. 3.0
      Current Employee, more than 1 year

      micro management

      Jan. 16, 2023 - Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      remote, good work life balance

      Cons

      several teams I know have managers that tend to micromanage and the teams are not that efficient overall due to weak management.

      Be the first to find this review helpful

      Yelp Response

      Thank you for your feedback! We are glad to hear that you feel supported and empowered to maintain a healthy work-life balance. We know that having time away from work can be critical to the success and wellbeing of our employees. Our management style at Yelp is very hands-on, and to some this may feel like micro-management. Our goal is to give ample support for our teams while they learn new skills and practice new techniques and tactics. Again, thank you so much for your feedback and we wish you the very best in your next adventure.

    5. 3.0
      Current Employee, more than 1 year

      Unprofessional Management

      May 31, 2022 - Product Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Several managers, specifically in the Product Management and Engineering department are very experienced and kind people that are either natural or have been well trained in people management.

      Cons

      Management goes through zero training. If you're higher up, you're always right - regardless of anything that takes place in between. Many higher-up roles are given to the internal team through "promotions" stemming from personal relationships and dynamics, versus hiring top talent with management and/or people skills and experience. While Yelp aims to portray an inclusive culture, the management I experienced from both the Design Manager and Product Manager was extremely disrespectful. Even after addressing issues, there was zero resolution from management. I would never recommend another product designer to work here after what I experienced with my manager who has been at Yelp for several years. The majority of design decisions are based on a biased manner and the current mood of a manager or stakeholder involved in the projects.

      Continue reading
      2 people found this review helpful

      Yelp Response

      We appreciate you taking the time to share your feedback! We pride ourselves on promoting from within, and as a result, we give some leaders the opportunity to do so for the first time in their careers. We value training for all of our employees, including our managers, so training and coaching are an ongoing part of their careers at Yelp. However, we are concerned to hear about some of your experiences, as they are not representative of Yelp's culture and values. We invite you to share more details with us by emailing employeefeedback@yelp.com. Thank you for helping us continue to make Yelp an awesome place to work!

    6. 1.0
      Current Employee, more than 1 year

      Company policy needs major rework, management is vindictive

      Dec. 13, 2022 - Application backend in North Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      travel distance from home is short

      Cons

      -Vindictive & petty management. -Work culture is rather toxic. -lots of pressure to sell advertising to clients, and we're told to leave negative reviews on their business if they decline.

      Continue reading
      2 people found this review helpful

      Yelp Response

      Thank you for sharing your feedback with us. We are so sorry to hear that your experience on our team is anything less than what you had hoped for, and we are concerned about your feedback. First and foremost, transparency in sales is something that we coach from the very beginning. We have a zero-tolerance policy for unethical behavior, and our playbook has always instructed our folks to communicate our product clearly and accurately. We pride ourselves on promoting from within, and as a result, we give some leaders the opportunity to do so for the first time in their careers. We value training for all of our employees, including our managers, so training and coaching are an ongoing part of their career at Yelp. We invite you to share more details about your experience with us by emailing employeefeedback@yelp.com so that we can look into this further. Again, thank you for taking the time to share your feedback.

    7. 3.0
      Former Employee

      Technical Program Manager

      Dec. 23, 2022 - TPM II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, benefits Team members

      Cons

      Chaotic management, Lack of vision

      1 person found this review helpful

      Yelp Response

      Thank you for taking the time to share your feedback with us! We are always looking for ways to make Yelp an even better place to work for all, and we appreciate your help with those efforts. If you would like to share more details about your experience, please email us at employeefeedback@yelp.com. Thank you!

    8. 5.0
      Current Employee, less than 1 year

      Yelp is an excellent place to work!

      Oct. 26, 2022 - Engineering Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The management culture truly values people from the top down -Consistent messaging from leadership on priorities -Intelligent people -Interesting projects -High degree of professionalism and equity -Good growth trajectory for engineers/managers -Great mentorship program -Very autonomous environment with no micromanaging -Success is recognized and celebrated

      Cons

      -The technology is not revolutionary but it serves a business focused purpose

      Continue reading
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      Yelp Response

      Thank you so much for your feedback! We are so happy to hear that you're having a 5-star experience on our team. We are so thankful to have you here, and we look forward to many more years of growth!

    9. 4.0
      Current Employee, more than 1 year

      Not bad

      Nov. 29, 2022 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair WLB and pay, bottoms-up so it is a good place to be an IC

      Cons

      Lots of red tape and every eng/product team constantly feels resource strapped

      Be the first to find this review helpful

      Yelp Response

      Thank you for your feedback! We're glad to hear that you're having an overall good experience on our team. We know that having time away from work can be critical to the success and wellbeing of our employees, and we're happy to hear that you're feeling supported in maintaining that healthy work life balance! The managers at Yelp are devoted to the career growth of each individual here, whether they're looking for leadership opportunities or to be an individual contributor. If you have any questions or concerns, we encourage you to lean on your manager. They are here to help you succeed! Thank you for all of your hard work. We're lucky to have you here.

    10. 3.0
      Current Employee, more than 1 year

      everything is changing

      Nov. 11, 2022 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - mature code base - 100% test coverage - plenty of learning

      Cons

      - low pay - hiring overseas to reduce cost there reduce quality - no longer good work life balance, management pushing hard

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      Yelp Response

      We appreciate you sharing your feedback with us! We are glad to hear that you have found tons of learning opportunities in your role - that's great! We focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. In addition, we're sorry to hear that work/life balance could be better. Yelp encourages employees to take time off from work to refresh and recharge when needed. Every Yelp employee gets 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday. We appreciate all of your contributions, and we're so lucky to have you on our team.

    11. 5.0
      Current Employee, more than 1 year

      They actually trust their engineers!

      Oct. 28, 2022 - Senior Software Engineer in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They really support your growth and honestly want to invest in their employees. They care about not overworking you and really want their employees to develop a community.

      Cons

      Sometimes trusting engineers can lead to issues with quality that no one wants to address.

      Be the first to find this review helpful

      Yelp Response

      Thank you so much for your feedback! We are so glad to hear that you're having a five-star experience on our team. We truly value each and every one of our employees, and we are so glad that you feel that support when it comes to the work you're doing and the environment you're doing it in. We know the importance of feeling connected with the folks you work alongside, and it's great to hear that you feel supported in developing those relationships.

    Viewing 1 - 10 of 4,427 Reviews
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    Yelp Reviews FAQs

    Yelp has an overall rating of 3.5 out of 5, based on over 4,612 reviews left anonymously by employees. 61% of employees would recommend working at Yelp to a friend and 56% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Yelp employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Yelp. This rating has improved by 1% over the last 12 months.

    61% of Yelp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yelp 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

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