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Updated Mar. 22, 2023
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Found 4,427 of over 5K reviews
- Popular
- Highest Rating
- Lowest Rating
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- Oldest first
"They have a fully stocked kitchen" (in 198 reviews)
"Great work life balance for employees" (in 190 reviews)
"Stressful, product isn't believable to sell to business owners" (in 274 reviews)
"Could be more work life balance" (in 60 reviews)
Ratings by Demographics
This rating reflects the overall rating of Yelp and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Fantastic environment to grow
Nov. 18, 2022 - Data Scientist in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
No micromanagement Great WLB Fun problem domains Everyone is friendly and willing to help
Cons
Data Ecosystem can be messy Lots of moving parts
Continue readingThank you so much for your feedback! We are so happy to hear that you are having a 5-star experience on our team and that you feel encouraged and empowered to maintain a healthy work-life balance! Taking time away from the desk is so important to rest and recharge, and it's great to hear that you have found that balance here. In addition, we couldn't agree more that the people here are so friendly and excited to help one another. Our people truly make Yelp an awesome place to work. Thanks again for your feedback and keep up the great work!
- Current Employee★★★★★
Remote 1st = individual contributor challenges
Feb. 10, 2023 - IT Support in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Hybrid work/ life balance and pleasant enough culture
Cons
Difficult levelling due to lack of larger org impact. Compensation increase tied to leveling
- Current Employee, more than 1 year★★★★★
micro management
Jan. 16, 2023 - Software Engineer in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
remote, good work life balance
Cons
several teams I know have managers that tend to micromanage and the teams are not that efficient overall due to weak management.
Yelp Response
Thank you for your feedback! We are glad to hear that you feel supported and empowered to maintain a healthy work-life balance. We know that having time away from work can be critical to the success and wellbeing of our employees. Our management style at Yelp is very hands-on, and to some this may feel like micro-management. Our goal is to give ample support for our teams while they learn new skills and practice new techniques and tactics. Again, thank you so much for your feedback and we wish you the very best in your next adventure.
- Current Employee, more than 1 year★★★★★
Pros
Several managers, specifically in the Product Management and Engineering department are very experienced and kind people that are either natural or have been well trained in people management.
Cons
Management goes through zero training. If you're higher up, you're always right - regardless of anything that takes place in between. Many higher-up roles are given to the internal team through "promotions" stemming from personal relationships and dynamics, versus hiring top talent with management and/or people skills and experience. While Yelp aims to portray an inclusive culture, the management I experienced from both the Design Manager and Product Manager was extremely disrespectful. Even after addressing issues, there was zero resolution from management. I would never recommend another product designer to work here after what I experienced with my manager who has been at Yelp for several years. The majority of design decisions are based on a biased manner and the current mood of a manager or stakeholder involved in the projects.
Continue readingYelp Response
We appreciate you taking the time to share your feedback! We pride ourselves on promoting from within, and as a result, we give some leaders the opportunity to do so for the first time in their careers. We value training for all of our employees, including our managers, so training and coaching are an ongoing part of their careers at Yelp. However, we are concerned to hear about some of your experiences, as they are not representative of Yelp's culture and values. We invite you to share more details with us by emailing employeefeedback@yelp.com. Thank you for helping us continue to make Yelp an awesome place to work!
- Current Employee, more than 1 year★★★★★
Company policy needs major rework, management is vindictive
Dec. 13, 2022 - Application backend in North Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
travel distance from home is short
Cons
-Vindictive & petty management. -Work culture is rather toxic. -lots of pressure to sell advertising to clients, and we're told to leave negative reviews on their business if they decline.
Continue readingYelp Response
Thank you for sharing your feedback with us. We are so sorry to hear that your experience on our team is anything less than what you had hoped for, and we are concerned about your feedback. First and foremost, transparency in sales is something that we coach from the very beginning. We have a zero-tolerance policy for unethical behavior, and our playbook has always instructed our folks to communicate our product clearly and accurately. We pride ourselves on promoting from within, and as a result, we give some leaders the opportunity to do so for the first time in their careers. We value training for all of our employees, including our managers, so training and coaching are an ongoing part of their career at Yelp. We invite you to share more details about your experience with us by emailing employeefeedback@yelp.com so that we can look into this further. Again, thank you for taking the time to share your feedback.
- Former Employee★★★★★
Pros
Good pay, benefits Team members
Cons
Chaotic management, Lack of vision
Yelp Response
Thank you for taking the time to share your feedback with us! We are always looking for ways to make Yelp an even better place to work for all, and we appreciate your help with those efforts. If you would like to share more details about your experience, please email us at employeefeedback@yelp.com. Thank you!
- Current Employee, less than 1 year★★★★★
Yelp is an excellent place to work!
Oct. 26, 2022 - Engineering ManagerRecommendCEO ApprovalBusiness OutlookPros
-The management culture truly values people from the top down -Consistent messaging from leadership on priorities -Intelligent people -Interesting projects -High degree of professionalism and equity -Good growth trajectory for engineers/managers -Great mentorship program -Very autonomous environment with no micromanaging -Success is recognized and celebrated
Cons
-The technology is not revolutionary but it serves a business focused purpose
Continue readingYelp Response
Thank you so much for your feedback! We are so happy to hear that you're having a 5-star experience on our team. We are so thankful to have you here, and we look forward to many more years of growth!
- Current Employee, more than 1 year★★★★★
Pros
Fair WLB and pay, bottoms-up so it is a good place to be an IC
Cons
Lots of red tape and every eng/product team constantly feels resource strapped
Yelp Response
Thank you for your feedback! We're glad to hear that you're having an overall good experience on our team. We know that having time away from work can be critical to the success and wellbeing of our employees, and we're happy to hear that you're feeling supported in maintaining that healthy work life balance! The managers at Yelp are devoted to the career growth of each individual here, whether they're looking for leadership opportunities or to be an individual contributor. If you have any questions or concerns, we encourage you to lean on your manager. They are here to help you succeed! Thank you for all of your hard work. We're lucky to have you here.
- Current Employee, more than 1 year★★★★★
Pros
- mature code base - 100% test coverage - plenty of learning
Cons
- low pay - hiring overseas to reduce cost there reduce quality - no longer good work life balance, management pushing hard
Yelp Response
We appreciate you sharing your feedback with us! We are glad to hear that you have found tons of learning opportunities in your role - that's great! We focus on rewarding every person with a competitive compensation package centered on much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. In addition, we're sorry to hear that work/life balance could be better. Yelp encourages employees to take time off from work to refresh and recharge when needed. Every Yelp employee gets 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday. We appreciate all of your contributions, and we're so lucky to have you on our team.
- Current Employee, more than 1 year★★★★★
They actually trust their engineers!
Oct. 28, 2022 - Senior Software Engineer in Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
They really support your growth and honestly want to invest in their employees. They care about not overworking you and really want their employees to develop a community.
Cons
Sometimes trusting engineers can lead to issues with quality that no one wants to address.
Yelp Response
Thank you so much for your feedback! We are so glad to hear that you're having a five-star experience on our team. We truly value each and every one of our employees, and we are so glad that you feel that support when it comes to the work you're doing and the environment you're doing it in. We know the importance of feeling connected with the folks you work alongside, and it's great to hear that you feel supported in developing those relationships.
Yelp Reviews FAQs
Yelp has an overall rating of 3.5 out of 5, based on over 4,612 reviews left anonymously by employees. 61% of employees would recommend working at Yelp to a friend and 56% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
61% of Yelp employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yelp 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
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