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Working Solutions Reviews

Updated 29 December, 2017
238 reviews

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4.1
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Approve of CEO
Working Solutions President Kim Houlne
Kim Houlne
91 Ratings

238 Employee Reviews

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Pros
Cons
  • In MY experience there are no cons dealing with the company nor the people (in 31 reviews)

  • Sometimes hours you want to work are not available/ slow seasons equals low hours (in 11 reviews)

More Pros and Cons

  1. Helpful (2)

    "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Independent Contractor in Wausau, FL (US)
    Current Employee - Independent Contractor in Wausau, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than a year)

    Pros

    You have an awesome management team. Great people to work for and they help you in all ways to make sure you have the tools for doing your job well. You get to schedule your hours with them.

    Cons

    You don't have insurance nor do they take taxes out but your a contractor for them

    Working Solutions Response

    3 Jan, 2018 – CMO

    Thank you so much for your review and feedback. We certainly appreciate the complement and am glad this agent position is working out so well for you. Please keep up the great work for us and our... More


  2. Helpful (1)

    "A Place for Mom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRC in Forked River, NJ (US)
    Current Employee - SRC in Forked River, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time (More than a year)

    Pros

    Allot hours are always available to work and it a great company to work for allot great incentives. So good i have referred several friends to this project.

    Cons

    Not knowing call types we get each shift.

    Advice to Management

    Best management team i have ever worked for. A very caring team.

    Working Solutions Response

    29 Dec, 2017 – CMO

    Thank you so mcuh for your review but I have a favor to ask. We cannot mention our client names so unless you remove it from the header I will have to ask glassdoor to remove your review....which I... More


  3. Helpful (6)

    "Working Solutions is the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time

    Pros

    By FAR the BEST Work From Home platform I've ever worked with.
    Management reaches out to ensure success.
    Continuous meetings to provide training.
    Management will gladly provide one on one consults.

    Cons

    NONE at all. All has been great

    Advice to Management

    Keep up the good work

    Working Solutions Response

    19 Sep, 2017 – CMO

    Thank you so much for your feedback and enthusiastic review! We really appreciate it and what you do for our clients and their customers...thanks!


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  5. Helpful (5)

    "Travel agent"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Not much, I was encouraged for this review . We need more training. Yes

    Cons

    Horrible just a nas every one is being fired.

    Advice to Management

    Let s get it together you are disorganized. Horrible management.

    Working Solutions Response

    6 Nov, 2017 – CMO

    I am so sorry that you feel this way. I hope that you have reached out internally to voice your thoughts. If you are not satisfied with that approach please feel free to contact me at... More


  6. Helpful (10)

    "Great Company But........."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than a year)

    Pros

    Work at home, Flexible hours, Good management

    Cons

    the scheduling system is from the dark ages. They seem to invest is so much silly stuff for example upgraded chat room and Vyne, but they never seem to bring the scheduling system into this era. It does not always work properly and scheduling is stressful enough. They have been saying they were going to get a new scheduler for I know 2 years. Still the same old complex system

    Advice to Management

    Get a decent scheduling system. There is no reason agents should be so stressed trying to get hours to be able to work. One of the worst scheduling systems I have seen for any of the work at home companies.

    Working Solutions Response

    24 Oct, 2017 – CMO

    Thank you for taking the time to write a review and give us feedback. We are constantly trying to keep up with technology and provide the best experience across the board for our agents and our... More


  7. Helpful (8)

    "Working Solutions is LEGIT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Coordinator in Seattle, WA (US)
    Current Employee - Senior Resource Coordinator in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time (More than 3 years)

    Pros

    Flexible hours, nice pay w/potential bonuses, understanding supervisors and resources. Working solutions is a great company to work for.

    Cons

    I wish there were more chat/email only type opportunities. I have small children, and it is hard to work during the day when talking on the phone.

    Advice to Management

    Make yourself more present to everyone. It is hard getting to know management while working remote. Send out an occasional email. Things in the Vyne get lost easily. Thank you for this company to be able to stay home and work!

    Working Solutions Response

    21 Aug, 2017 – CMO

    Thanks for the review and feedback...we really appreciate it and you! The funny thing is that we thought we were sending too many emails and didn't want to annoy the agents so that is why we use the... More


  8. Helpful (7)

    "Love Working Solutions!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Resource Coordinator in Monticello, FL (US)
    Current Employee - Senior Resource Coordinator in Monticello, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions part-time (More than a year)

    Pros

    Working solutions is a wonderful company to work for! You schedule your own hours, you are your own boss! This company has the most caring team to work for, we are all like one big happy family! The pay is very good and so are the perks!

    Cons

    There aren't any cons for me!

    Working Solutions Response

    21 Aug, 2017 – CMO

    Thank you so much for your review and feedback! We certainly try to have it feel like one big happy family....because we really care about our agents...from our CEO on down...


  9. Helpful (4)

    "Current Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Real Time Adherence Specialist in Belpre, OH (US)
    Current Employee - Real Time Adherence Specialist in Belpre, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than 3 years)

    Pros

    Work from home and decent pay

    Cons

    No tuition reimbursement and low opportunity for advancement

    Working Solutions Response

    18 Jan, 2018 – CMO

    thank you for your feedback and review.


  10. Helpful (2)

    "n/a"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Working Solutions full-time

    Pros

    able to work from home

    Cons

    I do not have cons for them

    Working Solutions Response

    5 Sep, 2017 – CMO

    Thank you for your short and sweet review


  11. Helpful (8)

    "Program Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Working Solutions full-time (More than 5 years)

    Pros

    Everyone is family. Truly love the people I work with and the work we do.

    Cons

    Sometimes it takes longer than necessary for plans to become implemented.

    Advice to Management

    Continue to listen to ideas from all levels of employees and implement some of the out-of-the-box ideas.

    Working Solutions Response

    28 Jul, 2017 – CMO

    Thank you for your review and feedback. So glad that working here has been such a positive experience. Please keep all those good ideas coming...sometimes we all feel that things can take too long... More


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