Working Solutions Interview Questions | Glassdoor.ca

Working Solutions Interview Questions

Interviews at Working Solutions

97 Interview Reviews

Experience

Experience
77%
9%
14%

Getting an Interview

Getting an Interview
93%
4%
2%
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    I helped with Answering in and outbound calls
    I helped Composing and Answering emails also I
    Helped customer with troubleshooting their app and equipment. It is an over all good experience to work from home

    Interview Questions

    • What is a time you had to deal with a difficult client ?   Answer Question

  2.  

    Customer Service Agents Interview

    Anonymous Employee in Aponi-vi, AZ (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Working Solutions (Aponi-vi, AZ (US)) in October 2020.

    Interview

    Virtual interview. They will sent the link for you to follow the instructions. There are 3 questions. You recorded the answers. Very quick and easy and you can re-record and review before submit them.

    Interview Questions

    • Tell the experiences with customer service   1 Answer
  3.  

    Tax Preparer Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Interview

    Interview process very simple. Mostly reading job description and asking hours available. Also the interviewer will go over the training schedule. At the end, will tell you that you'll receive email by end of day.

    Interview Questions


  4. Helpful (1)  

    TurboTax - Customer Service Interview

    Anonymous Employee in Wanaque, NJ (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Working Solutions (Wanaque, NJ (US)) in December 2019.

    Interview

    Very fast and painless interview!! You apply for Working Solutions first by taking an assessment, which takes about 30 minutes. The assessment is quite easy. It basically gives you a test of your call center skills by asking you to select the best answers to each scenario. Then you will go onto take a personality quiz and you're done! Within a few hours of completing my assessment, I received an email letting me know that I passed.

    When you pass your assessments, you have access to the Applicant Portal. From here is where you apply to internal opportunities that are available. I applied for Turbo Tax and again within about 2-3 hours, was given an invitation to interview. I set a time to interview with a Placement Consultant. The interview lasted 10 minutes. She asked if I had the right technical setup and about my experience with working from home. She offered me the job at the end of the interview. She was very prompt and professional! I would recommend Working Solutions to ANYONE who is looking for a work from home job as an independent contractor.

    Interview Questions


  5.  

    Customer Support Interview

    Anonymous Employee in Atlanta, GA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Working Solutions (Atlanta, GA (US)) in December 2019.

    Interview

    The interview was over the phone. It was well guided by the interviewer. It was polite and professional. Thew interviewer provided a lot of great information about the job opportunity. They also allowed for any questions that I may have had.

    Interview Questions


  6.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Working Solutions.

    Interview

    I got an email right after applying to a some assessment test. The first one were personal assessment questions, some word problem question and answers, and an english literacy portion. After passing those was asked to do a computer technology test.

    Interview Questions


  7.  

    ALG Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    Easy. Prompt. Overall fairly easy process. So far it seems like it could be a good place to work. I just hope it's what its cracked up to be.

    Interview Questions

  8.  

    Customer Service Interview

    Anonymous Employee in Louisville, KY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Working Solutions (Louisville, KY (US)) in September 2019.

    Interview

    The process is very simple. Once you've passed your online assessment, a talent specialist will contact you for an interview via Phone to help assess your skills related to the program you apply for.

    Interview Questions

    • What do you think qualifies you for this position? What skills do you have to provide white glove service? What experience do you have related to this position?   Answer Question

  9.  

    Senior Living Advisor Interview

    Anonymous Employee in Remo, VA (US)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I interviewed at Working Solutions (Remo, VA (US)) in August 2019.

    Interview

    Easy and brief. Online assessment then phone interview. Strange thing is, I was offered the position, they sent the contract & I responded immediately as instructed with "I accept" but then never received the tech setup instructions to begin the job. I even reached out to the person who interviewed me and received no response. I have since accepted another offer. This company is not very organized.

    Interview Questions


  10.  

    Customer Service Agent - Contractor Interview

    Anonymous Employee in Titusville, FL (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Working Solutions (Titusville, FL (US)) in July 2019.

    Interview

    Very simple. After answering questions online, I was contacted buy a talent acquisition person who asked me a few very basic questions. I was offered the job on the same phone call.

    Interview Questions

    • A customer calls asking for tickets and wants you to help them pick them out. What would you tell them?   1 Answer

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