Wiley Reviews | Glassdoor.ca

Wiley Reviews

Updated Mar 23, 2020

To filter reviews, or .
3.2
50%
Recommend to a Friend
70%
Approve of CEO
Wiley President and Chief Executive Officer 	Brian Napack (no image)
Brian Napack
132 Ratings
Pros
Cons
  • "Admissions Upper Management is unapproachable(in 40 reviews)

  • "Employee loyalty is thrown out of the window, low pay, predictable and no room for growth(in 26 reviews)

More Pros and Cons
  1. Helpful (3)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wiley full-time for more than 5 years

    Pros

    Great benefits and people are friendly. As long as you remain as part of a small pocket within the org, you will be happier. High percentage of long tenure. Wiley is finding ways to reinvent itself and the business they are in. Enthusiastic and creative new CEO.

    Cons

    The wider Wiley culture has suffered throughout the years due to lay-offs and the overall turmoil and change experienced by the publishing industry

    Continue reading
    Wiley2019-01-04
  2. "Got restructured out of job because of outsourcing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    Flexible hours/work from home, managers trust employees to get work done.

    Cons

    Employee loyalty is thrown out of the window, low pay, predictable and no room for growth.

    Continue reading
    Wiley2020-02-18
  3. "Good Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Associate in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wiley full-time for more than a year

    Pros

    People are nice and friendly.

    Cons

    Can't be your long-term job.

    Wiley2019-12-23

    Wiley Response

    January 21, 2020Director

    I'm sorry Wiley a long-term consideration for you. Hopefully you left your manager or HR with examples of why that was the case. Thanks for the review.

    Continue reading
  4. Helpful (4)

    "Consider other jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend

    I have been working at Wiley full-time for more than 10 years

    Pros

    Great travel opportunities, perks of flexibility of working location.

    Cons

    Restructuring means people are let go and others have to do additional jobs without pay compensation. The work is never ending and high stress.

    Continue reading
    Wiley2019-08-12

    Wiley Response

    August 21, 2019Director

    Times of change are often difficult but you're right that a successful business requires the right people at all levels of the company. Thanks for the review.

    Continue reading
  5. Helpful (4)

    "hope it improves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wiley full-time for more than 8 years

    Pros

    Respected product, many good people, a strength was their great culture

    Cons

    constant re-structure without seeing results of the last change, senior management, inside systems

    Wiley2019-08-01

    Wiley Response

    August 7, 2019Director

    Thanks for the honest review. Times industry change are often fraught with uncertainty and, unfortunately, Wiley isn't immune to those sort of industry-wide situations. Hopefully you're weathering that change well regardless of your situation at Wiley or elsewhere.

    Continue reading
  6. Helpful (2)

    "it is a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wiley full-time for more than 10 years

    Pros

    colleague are wonderful to work with

    Cons

    changing lots, administrative work is daunting, too much time spent on admin and not enough with customers

    Wiley2019-07-17
  7. Helpful (2)

    "Constant change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wiley full-time for more than 3 years

    Pros

    The position has flexible hours

    Cons

    The company is constantly changing

    Wiley2019-06-24
  8. Helpful (3)

    "Decent company but low pay & heavy workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Wiley full-time for more than 3 years

    Pros

    - Good benefits and working hours (9-4:30); they are also very flexible and understanding regarding work from home and family care time - Generally speaking, everyone is very professional, competent and hardworking. I found it very inspiring and motivating. - They just moved to a new office in Yonge/Eglington, brand new and very nice - The Canadian office is mid-size but Wiley US is quite big, with the head office in NYC – you might get a chance to go there for training/meetings

    Cons

    - Everyone, especially the people working in editorial and production, is overworked. Seriously overworked. - In addition to being overworked, employees are also underpaid. - The company is going through tough times (also due to the more general situation of the publishing industry) and restructuring, so it is quite unstable - All of the three points above really affect employees’ morale, which is generally quite low. People are demotivated and feel underappreciated - There aren’t many growth opportunities for young people, who for the most part end up leaving.

    Continue reading
    Wiley2017-03-01
  9. "lots of good people but no growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wiley full-time

    Pros

    flex time, some ability to work from home, summer hours

    Cons

    low salaries, no room for growth: management have been the same for years

    Continue reading
    Wiley2016-09-20
  10. "Great people; rich history; lot of room for improvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Wiley

    Pros

    Great people, good benefits, healthy work-life balance.

    Cons

    Not a lot of room for growth; company is in constant flux; salaries aren't great.

    Continue reading
    Wiley2016-09-09
Found 941 reviews