WebPros Reviews

4.0

69% would recommend to a friend

(68 total reviews)

Christian Koch

76% approve of CEO

64% positive business outlook

WebPros has an employee rating of 4.0 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebPros employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
2.0
Jul 17, 2024

Many management changes

Recommend
CEO approval
Business outlook

Pros

Allow Remote Work Some popular Products

Cons

Very few raises. Often bringing in new management to make changes with them not fully understanding the industry. Poorly communicated price increases anger customers.

1.0
May 17, 2024

Dysfunctional

Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, great insurance, flexible hours

Cons

Exceptionally poor leadership at all levels. Disconnected/siloed divisions, departments. Duplicate or redundant functions from various child companies compete against one another. Lack of direction from senior leadership, and lack of support from leadership to engage with what few, and all explicitly revenue growth focused, goals leadership does provide. No pay increases of any kind for more than two years, while employees are told repeatedly that "role leveling" is needed and raises will come once this is done. Lack of empathy or consideration for customers and partners. Lack of awareness of damage done to customer relationships through corporate decision making. Leaders at all levels are severely out of touch.

2.0
Sep 30, 2024

So much potential, but leadership drains it all

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible PTO - Health insurance - 401k matching - Opportunity to work with an international team and share ideas

Cons

- High turnover, even among C-suite. (5 CMOs & 3 CROs just in the last 2 years.) - Constantly pivoting the entire company in new directions due to leadership impatience and desire to please shareholders, rather than relying on the experts they hired to do their jobs. - Gaslighting from HR regarding "competitive pay structure" when market research shows we're paid below average for our roles. - No pay increases in the last 3 years, not even to combat inflation. - Multiple rounds of layoffs with existing employees picking up the responsibilities for no increase in pay. - Clear discrimination against US-based employees due to cost of retention, with roles regularly transferring from the US to the EU. - No evident career growth process, as external hires are preferred.

avatar
WebPros Response
1y
Thank you for taking the time to share your perspective and for your ongoing commitment to WebPros over the past several years. I want to acknowledge the frustration and fatigue in your message, and that much of what you’ve described reflects serious concerns we are actively working to address. We know that frequent leadership transitions and organizational change have created instability. We’ve been focused on strengthening alignment and continuity at the top, while also making leadership more accessible and accountable. Your points about compensation and workload are also heard. We completed a pay equity audit in 2024 to ensure fairness across roles and regions, and we’re continuing to evaluate how we can better support and recognize our teams. This includes exploring smarter resourcing decisions and addressing gaps created by organizational shifts. You’re absolutely right that engagement survey results offer valuable insights and we are using that data to guide our priorities. But we know data alone isn’t enough; we need to show meaningful action. Your feedback reinforces that urgency, and it’s a reminder of the incredible depth of knowledge and commitment within our teams. Thank you again for your honesty. We’re listening and we’re committed to doing better.
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Glassdoor has 78 WebPros reviews submitted anonymously by WebPros employees. Read employee reviews and ratings on Glassdoor to decide if WebPros is right for you.