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WSIB Reviews
Updated Jan. 24, 2023
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Found 362 of over 478 reviews
58% Recommend to a Friend
62% Approve of CEO
Found 365 of over 478 reviews
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Recommend to a Friend
Approve of CEO
Jeffery Lang
20 Ratings
Pros
"Good work-life balance and opportunity for growth" (in 42 reviews)
"good company to work , good pay and benefits" (in 28 reviews)
Cons
"Unreasonable workload, no work-life balance" (in 10 reviews)
"Constantly changing processes in operations - lack of understanding from senior management on how the day-to-day business operates" (in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of WSIB and is not affected by filters.
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- Current Employee★★★★★
Pros
Best Team Ever Man Wow
Cons
No Cons, I am being serious
- Former Employee★★★★★
Pros
Job stability and work culture
Cons
Ongoing process changes and sometimes feeling micromanaged
- Current Employee, more than 1 year★★★★★
Good pay high work load
Jan. 24, 2023 - Case Manager in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Good pay, good benefits, nice coworkers
Cons
Case load is very very high, not enough time to do everything, pressure from management to meet targets that are unrealistic based on case numbers
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Good pay, good benefits with potential growth in WSIB
Cons
Heavy workload but manageable once you became more experienced in the role
- Current Employee★★★★★
Pros
Lots of opportunities Decent pay Top tier benefits and defined pension
Cons
Limited yearly pay increases of 2-3% in management Slow with making any changes within company Old systems Old style leadership at VP level
Continue reading - Former Employee★★★★★
tough job, good pay
Jan. 2, 2023 - Customer Service Representative in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Good Pay, provided overtime pay at 1.5x
Cons
Tough job knowing that you're dealing with people's livelihood 30 times a day
- Current Employee, more than 3 years★★★★★
Overall great place to work and grow
Nov. 22, 2022 - Account Representative in Hamilton, ONRecommendCEO ApprovalBusiness OutlookPros
Great supportive culture. Management is also great!
Cons
Need to keep up with changing processes.
- Current Employee, less than 1 year★★★★★
Great pay and benefits, high stress
Dec. 3, 2022 - Eligibility Adjudicator in Kitchener, ONRecommendCEO ApprovalBusiness OutlookPros
Great pay, great benefits and pension
Cons
Horrible flexibility/work life balance (set days for work in the office and if you can’t make it to the office they’d rather you take a day off rather than work from home), focus on clients but no focus on improving employees experience, focus on stats and performance, horrible training process, extremely high stress, different managers have different performance metrics they prefer- no consistency
Continue reading - Current Employee★★★★★
Pros
Great pay and benefits. Great job.
Cons
Not much negative at all.
- Former Employee, less than 1 year★★★★★
stressful job with long hours of work
Dec. 20, 2022 - Sr. Project Manager in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
approachable management who can listen (but don't make changes) proud employees interesting projects
Cons
poor work-life balance high amount of responsibilities delegated as a chain of command most project managers work insane hours to deliver their responsibilities management expects employees to take on whatever assignment they ask without considering their workload high employee turnover many sr. leadership positions are filled with temporary acting roles
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WSIB Reviews FAQs
WSIB has an overall rating of 3.5 out of 5, based on over 478 reviews left anonymously by employees. 58% of employees would recommend working at WSIB to a friend and 48% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
58% of WSIB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WSIB 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.6 for career opportunities.
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