Does Viagogo pay their employees well?

According to anonymously submitted Glassdoor reviews, Viagogo employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Viagogo. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Viagogo?

50% of Viagogo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Viagogo 3.3 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Viagogo?

Customer Service Representative (77) , Seller Support Associate (17) , Seller Support (10) , Seller Support Representative (10) , Customer Service (7) , Software Engineer (7) , Team Leader (6) , Customer Service Agent (4) , Customer Service Representative (CSR) (4) , Operations (4) , Customer Care (3) , Customer Facing (3) , Customer Service Advisor (3) , Customer Service Associate (3) , Manager (3)

What are the pros of working at Viagogo according to real employee reviews?

"Great colleagues and friend." ((in 27 reviews)); "Friendly people and chance to do overtime from home if desired" ((in 21 reviews)); "Great team and very social" ((in 15 reviews)); "Beautiful office" ((in 10 reviews)); "Work from home is a good benefit" ((in 10 reviews))

What are the cons of working at Viagogo according to real employee reviews?

"Management is bad." ((in 34 reviews)); "Low salary due to day" ((in 19 reviews)); "Poor training." ((in 11 reviews)); "no benefits" ((in 11 reviews)); "A lot of managers don't seem to know a huge amount more about the work than anybody else." ((in 10 reviews))

What are employees saying about Viagogo redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Viagogo redundancy and their outlook for job security at Viagogo in 2026.

Viagogo Reviews

2.9

50% would recommend to a friend

(350 total reviews)

Eric Baker

39% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (350 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Viagogo has an employee rating of 2.9 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Viagogo employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

350 reviews

2.0

Jun 16, 2026

Ok

Senior analyst

Recommend

CEO approval

Business outlook

Pros

Working Monday to Friday, my team

Cons

Effort not recognition, salary is not updated every year, no benefits beyond the basic

1.0

Jun 4, 2026

Toxic culture with ostracism and hidden agendas

Seller support associate

Recommend

CEO approval

Business outlook

Pros

Can't think of any besides the fact that it is a company that recruits people and you get a basic salary.

Cons

The company culture is quite horrible. Probably due to job market pressure and ideological herd mentality, there seems kind of parallel unspoken culture by which a group of employees decide as a group if you're acceptable or not. If not you get ostracized and any opportunities within the company is closed forever. The hierarchy is in on it too and they all cover each other when the HQ in the US sends people to check what is going on in this office. There's all sorts of nefarious activity going on so if you're looking to just do your work honestly be prepared for this mafia-like attitude around you.

1.0

Feb 3, 2026

Don't work with viagogo

Team leader

Recommend

CEO approval

Business outlook

Pros

Nothing, except free coffee and nice kitchen. Free car park

Cons

All the place is like hell. Management is very bad.

Viewing 1 - 3 of 350 Reviews

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Ok

Toxic culture with ostracism and hidden agendas

Don't work with viagogo

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