Verizon Reviews | Glassdoor.ca

Verizon Reviews

Updated 22 September, 2017
7,027 reviews

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3.5
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Verizon President and CEO Lowell McAdam
Lowell McAdam
2,764 Ratings

7,027 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Verizon full-time

    Pros

    good benefits, flex time, good boss

    Cons

    nothing bad to say about this company


  2. "Fake"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon full-time

    Pros

    Solid choice for dancing routines

    Cons

    Solid choice for prancing routines


  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakville, ON
    Former Employee - Anonymous Employee in Oakville, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon (More than 10 years)

    Pros

    Carrer stability, great training, good atmosphere

    Cons

    cant think of any negative things to say


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  5. "No job stability"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Verizon full-time (More than 3 years)

    Pros

    Great colleagues to work with, very intelligent. The training offered is also very informative. You also have the ability to work in other countries if you choose to

    Cons

    The culture and morale is very negative and there is a continual revolving door of people being hired and then let go

    Advice to Management

    I cannot really comment on giving any advice to management because they are not immune from being let go as well.


  6. "Directionless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Verizon full-time (More than 10 years)

    Pros

    No micro management. Life work balance

    Cons

    As a sales executive there was no strategy to execute on. Products were often not competitive in the marketplace

    Advice to Management

    Top leadership needs to create a defined and concrete sales strategy and not leave it up to individual sales executives in each territory globally.


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Verizon full-time

    Pros

    Leaning, Salary, benefits and facilities. Nice place for women employees.

    Cons

    Extended work hours due to calls and meeting with US folks.


  8. "Analyst System Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Verizon full-time

    Pros

    A good and challenging place to work with

    Cons

    Nuthing much of Cons but you will not have onsite opportunity


  9. "One of the biggest companies you could ever work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Verizon full-time

    Pros

    Good salary and benefits. Co-workers were skilled and committed to doing a good job. Excellent training programs.

    Cons

    Huge company. Navigating the organization can be challenging. Have to be prepared to deal with constant change.


  10. "Technical Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Service Manager in Toronto, ON
    Current Employee - Technical Service Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Training opportunities. Flexible time. Good people to work with.

    Cons

    Opportunities for growth are limited.

    Advice to Management

    Honestly listen to employees suggestion. Be more proactive.


  11. "Good job at the right time, but limited and rigid career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 3 years)

    Pros

    Good work / life balance (I was a remote worker throughout my tenure, though that may not be possible with many if not most positions in the company). Competitive pay, but YMMV on initial hire. (I was hired into a senior individual contributor role position).

    Cons

    Use of internal systems for internal and external customer support are complex and convoluted, with disparate and often duplicate applications being used. This was a result of an assortment of companies being integrated into an already large company. Poor collaboration between teams, though some division / teams may have pockets of excellence. Difficult to mobilize the company because of its bulk.
    Expect a VERY long onboarding process.
    Pay increases were limited (once a year upon yearly review, manager discretion to provide an increase within a 2-4% range depending on goals attained). This was partly due to a poor structure for the consulting services group in general, with difficult opportunities for project based resources to be fully utilized unless you were assigned to an account with a multi-year engagement. This also affects your bonus incentive pay, and while on paper may seem generous, was difficult to using utilization metrics that were set since you were at the mercy of being assigned billable project work based on the sales pipeline, the adeptness of your managing principal to assign you the work, and to a lesser extent your ability to network with project managers to be requested for additional work.
    Training was very limited - There were some good online resources provided, but training budget was non-existent during my tenure there. I was able to attend once conference during my 4 year tenure (a conference I had attended yearly prior to that) and could not get authorization for any classes.
    Some internal tools and apps were absolutely archaic (document management was especially horrible scattered between a various web-centered services and flat file shares).

    Advice to Management

    The company itself has a good vision to grow the top line revenues through cloud, security and managed IT services. However, internal structural and collaborative improvements remain a long way off from achieving maturity. Professional Services especially lacks maturity, and needs better investment at the senior executive level to make it a better enablement group for the products in Verizon's portfolio. Presales and post-sales cycles need to be better integrated. Better tools for collaboration need to be in place given the disparate distribution of resources. Need to get start treating the PS organization as a collection of CONSULTANTS and not simply engineers if you truly want effective consulting practices.


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