Upwork Reviews

Pros

cool, nice, fine, okay great

Cons

so strict with their applications

Pros

Great benefits, while most of them have left for greener pastures, still some great people at the company.

Cons

Youll notice a common theme in most of the negative reviews, and it revolves around leadership. And it's 100 percent accurate. They have bad leadership top to bottom, some are managers who simply have the role because of company politics, or because they used to work with the director at another company. Speaking of politics, this is a company where they seem to play favorites and only want a select few doing well on the AE side. but the rest are trying hard but struggling because leadership is only giving good leads to certain people. For example: A rep went on a trip alone to a HR conference where she got to demo upwork to people and meet and greet new new customers. She came back and kept all 12 leads for her self, the company didnt think that maybe should spread the wealth a bit. The product is something youre going to have to REALLY buy into because even in this current remote work climate, and the company being around for years, people still dont know upwork and upwork cant seem to find the right messaging for its product. Which means endless time spending having to educate the customer at ever step of the process on the value. This isnt a relationship building sales position, it's a having to drag customers across the finish line relationship. Its that much of a pain to sell. The company has a very turnover rate in most departments except for the Enterprise Account Management position. The BDR program is the absolute worst BDR program in Chicago. Anyone looking to start in sales, stay as far a way as possible. A new BDR rep is quitting every other week. It's an absolute dumpster fire that has been let down by terrible and inexperienced leadership

Pros

Company has grown during Covid You can feel so good about what Upwork does - finding people jobs Great benefits including unlimited PTO and charge up days Great leadership who came from prominent companies to Upwork Lots of opportunity to put your stamp on the company

Cons

Typical problems with a fast growing company, need more documentation, hand offs, and tools internally to keep up with hiring and growth.

Pros

Remains having a positive culture despite being mostly remote. Confident in direction and mission of the company. Follows a remote-first workforce. Good leadership and not micro-managy. The service itself aligns perfectly in today’s world which allows selling to be somewhat easier as it’s something most organizations would greatly benefit from.

Cons

OTE is fairly competitive but I believe a higher OTE would attract and retain more reps.