Upwork Reviews | Glassdoor.ca

Upwork Reviews

Updated 19 October, 2017
137 reviews

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3.5
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Upwork CEO Stephane Kasriel
Stephane Kasriel
74 Ratings

137 Employee Reviews

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Pros
  • Awesome matrix organization - 100% work from home (in 56 reviews)

  • Great work/life balance and vision (in 11 reviews)

Cons
  • Job Success score is VERY easy to spoil if you have only long-term contracts (in 12 reviews)

  • Lots of technical debt from legacy platforms, Elance and oDesk, that will take years to resolve (in 10 reviews)

More Pros and Cons

  1. "Highly competitive but excessive fees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Lots of tasks available in a wide range of areas

    Cons

    Excessive fees on small projects


  2. Helpful (3)

    "Highly Ambivalent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Upwork full-time (More than 3 years)

    Pros

    Fantastic and experience team of dedicated and team-oriented members.

    Cons

    Organization is very compartmentalized. Info not shared well across departments and teams, leading to duplication of efforts and needless 'reinventing the wheel', a waste of time and resources. Technology platform can be challenging/buggy, but is improving.


  3. Helpful (2)

    "Asp.net Web Application Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can work from anywhere, any place. As long as you can finish your tasks, that's fine.

    Cons

    Now a days its difficult to get good jobs.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great! I love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Madrid (Spain)
    Current Employee - Graphic Designer in Madrid (Spain)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork part-time (More than 3 years)

    Pros

    LOVE Upwork. I've been working with this page for about four years and I'm really happy with it. You can find the client that adapts more to your skills and use your time as you want.

    Cons

    No con at all! I can't find something wrong.


  6. "Part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Davao (Philippines)
    Former Employee - Anonymous Employee in Davao (Philippines)

    I worked at Upwork part-time (More than 3 years)

    Pros

    Hard work is my reliever

    Cons

    Job is my life

    Advice to Management

    Hired me and you will not regret I work hard in my life to survive work is my life


  7. "Fast growing, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Chicago, IL (US)
    Current Employee - Business Development in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time (Less than a year)

    Pros

    - An incredible work culture at Upwork. Everyone is friendly, works hard and is collaborative, even in a competitive position.
    - Team leadership is strong and there is a good hierarchy in place.
    - Things are moving extremely fast. There are normally 5 new faces in the office every week.
    - Great perks. Free breakfast and lunch, transportation, work online Wednesday, gym subsidy
    - Company mission is inspirational and exciting. This is a disruptive company in terms of traditional ways of getting work done.

    Cons

    - There is some mismatch of culture alignment between Bay Area and Chicago which I think should be corrected
    - Fast growing is great, but need to separate self from others

    Advice to Management

    - If MTV and SF are participating in perks, Chicago should be able to do the same. I understand there are different teams, but it's worth trying everything out. I like when Upwork sticks to what they believe in as a company


  8. "Fantastic place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time (More than a year)

    Pros

    There are so many things to love about working here... with the new office opening in Chicago, there is a palpable buzz in the office. I love coming here. Visiting San Francisco is also wonderful too. The people are very passionate, mission-driven, smart and talented, and truly care. That comes from the leadership team the people on the front lines.

    Cons

    We are growing fast, and there is a lot of work to be done. Focusing on the right things at the right times is very important as we grow. I don't see any cons here.

    Advice to Management

    Keep listening to our customers, keep listening to our front-line employees, and we will do amazing things!


  9. "The Freelancer Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Writer in Beira (Mozambique)
    Current Employee - Writer in Beira (Mozambique)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Upwork part-time (More than 3 years)

    Pros

    better time controlling, resourceful, fast paced, work from anywhere

    Cons

    look out for scams,
    be very fast in submitting proposals,
    underpayment for some jobs

    Advice to Management

    Be very aware of your time and money you spend on a project, make sure u are being paid fair and always stay communicative with your client


  10. "Hands UP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Director in Madison, WI (US)
    Current Employee - Creative Director in Madison, WI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Upwork full-time (More than 8 years)

    Pros

    Everything is a HIT here!

    Cons

    Nothing seems out of place.

    Advice to Management

    Great Job


  11. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Upwork full-time

    Pros

    Ability to work onsite or remotely, casual office environment. Amazing people. Excellent employee benefits.

    Cons

    24/7 expectation regarding availability, and flexibility.


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