TuGo Insurance Reviews

2.9

49% would recommend to a friend

(31 total reviews)

30% positive business outlook

TuGo Insurance has an employee rating of 2.9 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TuGo Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

31 reviews
4.0
Apr 15, 2025
Recommend
CEO approval
Business outlook

Pros

- Nice working environment with smart colleagues

Cons

- Salary is below market range

avatar
TuGo Insurance Response
1y
Thank you for your feedback. We pride ourselves on our positive working environment and our capable team members. Our goal is to ensure our salaries are market competitive and complete market research and a review of all of our salaries annually. People & Culture Team
2.0
Dec 22, 2024

Avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote when I was working there Travel benefits

Cons

No growth No collaboration Silo departments

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TuGo Insurance Response
1y
We are disappointed to see this rating, 93% of our employees are working remotely and we do offer great benefits including travel insurance, but we also offer a collaborative work environment and growth opportunities as reflected in our results from our annual anonymous Employee Climate Survey. People & Culture Team
1.0
Sep 18, 2024

Get everything in writing. Don't trust

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work from home if management likes you

Cons

Micromanagement A manager who doesn't acknowledge the customer service role Lack of opportunities for growth Inefficiency that focuses on human errors rather than bureaucratic steps Management that at times can be a bully

avatar
TuGo Insurance Response
1y
Thank you for the review. 93% of our employees work completely remotely or hybrid and we will remain this way as it enables TuGo employees to be productive and have a healthy work-life balance. We are working with leaders to ensure they trust their team members and do not micro-manage. We also work with employees and their leaders to create win-win opportunities for employees to advance in their careers and add value to TuGo as they gain expertise and knowledge. We work hard to ensure employees are recognized and valued for their contribution. We are very focused on the customer experience and we strive to ensure each of our external and internal customers are treated with respect and have their needs met as effectively and efficiently as possible. We have a number of cross-functional working groups focused on continuing to improve our customer experience through AI, process improvement, and collaboration. Please bring any suggestions for improvement or issues to me (Iain) or Jodie.
Viewing 1 - 3 of 31 Reviews

Glassdoor has 34 TuGo Insurance reviews submitted anonymously by TuGo Insurance employees. Read employee reviews and ratings on Glassdoor to decide if TuGo Insurance is right for you.