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      TrueLayer

      Engaged employer

      TrueLayer Reviews

      4.4

      86% would recommend to a friend

      (96 total reviews)
      avatar

      Francesco Simoneschi

      96% approve of CEO

      64% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      4.4

      Work/Life balance

      4.4

      Compensation and benefits

      4.2

      Culture and values

      3.9

      Career opportunities

      3.8

      Senior management

      TrueLayer has an employee rating of 4.4 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TrueLayer employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      96 reviews
      2.0
      Feb 2, 2021

      Woman power - singular

      Operations associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Truelayer was a great place to work. There's that startup work hard, play hard mentality. The Cofounders are sensible, solid people to lead and the company has attracted great talent over the years. The company is likely to be successful

      Cons

      Unfortunately with covid and as the company size grows, there's a lot of blind spots for the Cofounders. One in particular is a big problem with firings and gender. Males in teams are very often preferred over women. They get bigger pay hikes, bigger responsibilities, even for the same level. Not all teams are like this but there are very obvious cases where underperforming men in teams still get more respect and support than women in the same team. This is especially true when the head of the team is a woman. If the Cofounders knew, I believe they wouldn't stand for it, but the most senior females in teams are completely without check and fire anyone who disagrees. People are fired without notice. There's no performance plans or even flags that performance may be an issue. There's even cases where people are fired and their manager has refused to explain why they're even fired. Their access to tools are immediately withdrawn and they have no chance to let the Cofounders know what's going on. There's some very senior and self-serving members of the team who have the Cofounders' ear and can do anything they like.

      avatar
      TrueLayer Response
      5y
      Thank you for taking the time to leave your feedback. I'm genuinely sorry to hear that your experience at TrueLayer wasn’t great but hope you take away some positives from your time here. We don’t take feedback like this lightly - the issues you have highlighted are important, and we’ll be looking into them internally to see what we can do to improve things. Fairness, open communication, and compassion are principles we actively strive to apply across all of our people processes, and it’s clear that somewhere along the line, we’ve fallen short. I apologise for that. My team and I are always open to receiving direct feedback if you feel comfortable reaching out, otherwise, I wish you all the best for what’s next. Vaso, VP People
      1.0
      Feb 5, 2021

      A few bad apples transformed this place

      Talent acquisition
      Recommend
      CEO approval
      Business outlook

      Pros

      Some genuinely smart and lovely people Smart cofounders (that, unfortunately, don't like confrontation and to make tough decisions) Interesting problems and products

      Cons

      TrueLayer hired (and more shockingly recently promoted) one rotten apple that just happens to have the most critical role in shaping the culture of the company. This person has the favor of the executive team, tells them everything they want to hear, but is clearly out of his/her depth. Some people look for solutions, other looks for excuses. I expect this review will just be tossed aside (or even potentially removed from GD) as just an ex -disgruntled employee. But those who know, know.

      avatar
      TrueLayer Response
      5y
      Hey, thanks for your feedback. I am sorry to hear that your experience here wasn’t the best, and even more so as it appears that we worked in the same team. Nevertheless, I’m glad that your time here wasn’t wholly negative and I hope you take with you at least some positives and some valuable learnings. I wish you the very best for what’s next. Vaso, VP People
      2.0
      Feb 4, 2021

      Downward spiral

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast growing company Interesting space/product Lots of very smart people Lovely founders

      Cons

      A lot of strong contributors and long serving employees are leaving the business overnight, with no notice or cause There is a gender diversity problem with deep roots. There are no women in the executive team. There is also problem in gender pay equity (this coming from a men). I've had a few conversations with my female counterparts, and this is glaring. The people team is reactive. They are more focused on appearances rather than tackling the underlying cause of problems. They always have an excuse when constructive feedback is share.

      avatar
      TrueLayer Response
      5y
      Hi there. I'm disappointed to hear about your experience so far, and I’d love to work together to see if we can change it into a positive one. We acknowledge that there is always room for improvement at TrueLayer. Getting feedback from our team is extremely important and one of the fastest ways we can identify and rectify issues. If you feel comfortable, I'd love to speak directly about your experience and where you think TrueLayer can improve. You can reach out to me, someone in the People team or the leadership team any time to chat. We are working hard to address issues relating to gender diversity at TrueLayer and I know a member of the People team or a member of our Women’s Employee Resource Group would be happy to discuss this in more detail. Vaso, VP People
      Viewing 1 - 3 of 96 Reviews
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      Glassdoor has 107 TrueLayer reviews submitted anonymously by TrueLayer employees. Read employee reviews and ratings on Glassdoor to decide if TrueLayer is right for you.