Working at Symcor | Glassdoor.ca

Symcor Overview

symcor.ca
Mississauga, ON
1001 to 5000 employees
1996
Company - Private
Financial Transaction Processing
$100 to $500 million (CAD) per year
Symcor is one of Canada’s largest providers of business and payments processing services. Symcor supports multiple industry verticals including financial services, insurance, retail and telecommunications.

At Symcor, helping our clients through ... Read more

Mission: Connecting For Common Good… to create richer outcomes for our industry partners by aggregating data, insight, experience and operational excellence.

Company Updates

  • Symcor is pleased to be the recipient of the 2020 Company of the Year Award by Women in Communication and Technology. Each year, WCT recognizes a leading company that has demonstrated extraordinary commitment and investment to the advancement of women. We are proud to report that women currently represent 51% of Symcor's total workforce, and we are driven to continue closing the gender gap in Canada’s digital technology industry.

  • International Women's Day was on March 8 - Employees across our sites held activities to celebrate the achievements of women and to raise awareness on building a gender equal world. #IWD2020 #EqualforEach

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Symcor – Why Work With Us?


Our purpose: We deliver value-added solutions for our clients that enable operational excellence and enhance their customers’ experience.

Values

Accountability – Willingness to take vested ownership from beginning to end.

Integrity – Open, honest, and responsible…”do the right thing.”

Performance – Deliver value in a consistent, measurable and timely manner.

ONE SYMCOR

We are “One Symcor”, a culture that works collaboratively together. We believe it is important to reward and celebrate successes as “One Symcor,” creating a positive environment that delivers performance-driven business results. It is the alignment and collaboration of our employees that make Symcor successful. Together, we are “One Symcor.”

+1 UNIQUE YOU

Aligned as One Symcor, the importance of each employee’s contribution through their unique skills and abilities is embraced. Collaboration brings together these skills, promoting innovation and sustaining our ability to provide the best solutions and services to our clients. Our employees’ success is Symcor’s success.

Each employee has an important role in achieving our overall success, whether it is a business accomplishment, an industry achievement or our community involvement. Symcor supports the interests of our employees through participation in development programs, business challenges and community events that are mutually beneficial in strengthening their skills and abilities. +1 Unique You represents Symcor’s appreciation for the different skills and backgrounds that each employee brings, which creates and enriches an innovative business environment, delivering excellent results and value for our clients, shareholders and employees. This is One Symcor “+1 Unique You.”

A leading provider of business processing and client communications management services in Canada, Symcor offers dynamic career opportunities in a fast-paced, technology-driven environment.

We value exceptional people who are innovative, passionate and self-motivated. Our employees share a set of core values and behaviors that guide them in their daily work, helping Symcor to deliver on its business strategies with integrity and accountability.

If you have what it takes to be part of a team that succeeds through collaboration, initiative and exceptional client service, we invite you to learn more about Symcor and the career opportunities we have available.

Symcor employs some of the brightest and best people in the industry. We attract and retain top talent because of our commitment to helping each of our employees reach their goals and maximize their potential.

WORKING AT SYMCOR OFFERS:

Compensation and Benefits

We offer a compensation program that rewards exceptional performance and the achievement of objectives. Regular participation in market surveys ensures that we understand the competitive environment and comparable total compensation for the different markets in which we operate.

Our total compensation package also includes a variable pay component that is based on both employees' individual performance and Symcor's financial performance, or a productivity incentive payment that rewards top performance in certain job categories. Symcor provides employees with a benefits program that offers choices to meet individual and family needs, as well as an opportunity to contribute to a Symcor Pension Plan and benefit from company contributions that make saving for the long term a little easier.

Continuous Learning and Professional Development

When our employees succeed, Symcor succeeds. We encourage employees to participate in training programs to develop job-related skills and increase the potential for career growth and advancement.

Awards and Recognition

We recognize and reward employees for demonstrating our values and making significant contributions to the success of our business.

Symcor's Appreciation Awards program allows employees to recognize their peers for going above and beyond in our team environment. It also gives supervisors and managers another way to recognize strong performance in addition to the regular feedback, performance, reviews and variable pay incentives that are part of every employee's compensation program.

Community Involvement

Our core values support the principles of Corporate Social Responsibility (CSR), recognizing that as an organization we impact the lives of our shareholders, clients, employees, and the communities in which we operate. Operating with integrity, accountability, and collaboration means conducting our business in a socially responsible manner.

Symcor employees make a difference in our communities through both grassroots and personal initiatives; a testament to their passion, initiative and leadership.

Employee Engagement

Symcor believes that well-informed employees are highly engaged employees. We're committed to keeping our Symcor team informed and updated through regular communication, a comprehensive intranet, and management town hall meetings.

We listen to our employees to gain insight into ways in which we can improve our performance and create a satisfying work experience for everyone. Each year, we conduct a company-wide Employee Opinion Survey to help us understand our strengths and identify areas where we have an opportunity to improve. We're very proud of the high levels of employee engagement we see across Symcor.

The diversity of Symcor's workforce is a competitive advantage that helps us to provide the best service for clients.

Equal Opportunity in a Diverse Workplace – Symcor recognizes the value of a workforce that represents the communities in which we operate. We maintain a workplace free of discrimination where employees have an equal opportunity to utilize and develop their skills.

Symcor is federally regulated and abides by the Employment Equity Act, recognizing the following groups: women, Aboriginal peoples, persons with disabilities, and members of visible minorities. In addition, Symcor recognizes the importance of LGBTQ inclusion.

For Symcor, diversity and inclusion is about fostering an environment that encourages employees to share their perspectives and creativity. The collaboration among our employees brings together their unique skills, promoting innovation and our ability to provide the best solutions and services to our clients and embodying our philosophy of “+1 Unique You”.

Whether in data processing, sales, operations or highly specialized technology careers, Symcor has a wide variety of job opportunities. We're always looking for experienced professionals, people just starting out in their careers and highly motivated people at all stages of their careers. We work hard to find the right fit for our employees and then we give them opportunities to grow their careers within Symcor.

Symcor Reviews

  • "Symcor"

    StarStarStarStarStar
    Current Employee - Business Systems Analyst in Mississauga, ON
    Current Employee - Business Systems Analyst in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symcor full-time (More than 8 years)

    Pros

    Great culture and many opportunities to grow.

    Cons

    Not many cons that i can think of.

    Advice to Management

    Great management team who understand their employees.

See All 186 Reviews

Symcor Interviews

Experience

Experience
67%
21%
12%

Getting an Interview

Getting an Interview
36%
26%
16%
13
6
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Data Entry Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Symcor.

    Interview

    simple standard questions. friendly interviewer. I just have to be on time for the interview. Schedule the interview as soon as possible. It takes more time for the background check and all.

    Interview Questions

See All 35 Interviews

Symcor Awards & Accolades

  • Canada's Greenest Employers, Canada's Top 100 Employers, 2019
  • Employment Equity Achievement Award - Sector Distinction, Government of Canada, 2016
  • BEST DIVERSITY PROGRAM, Canadian HR Reporter, 2015
  • Canada's Top 100 Most Powerful Women, WXN, 2014
  • WWF LIVING PLANET @ WORK AWARDS: TRANSFORMATIONAL LEADER OF THE YEAR (2012), WWF, 2012
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