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      Talkdesk

      Engaged employer

      Talkdesk Reviews

      3.3

      55% would recommend to a friend

      (954 total reviews)
      avatar

      Tiago Paiva

      48% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Talkdesk has an employee rating of 3.3 out of 5 stars, based on 954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Talkdesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      954 reviews
      5.0
      Jul 1, 2026

      Best company culture

      Solutions engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong, positive culture and great benefits. Unlimited PTO and management has a very strong "family first" attitude towards taking that time whenever you need it. Strong culture of success: I have 1:1 with my mentor everyday even months after starting to make sure I have everything I need to be successful. I feel like I can ask any question to anyone and they will work to make sure I get an answer. Career growth: Dedicated learning time and modules for career growth and industry knowledge. I've also been encouraged to participate in industry events even individually. Management: Management has skip-level 1:1s to solicit feedback and then actually reports and acts on it. Direct management supports this and will provide upward anonymous feedback.

      Cons

      There isn't a 401k match.

      5.0
      Jun 18, 2026

      Amazing culture and support make work enjoyable

      Isr- inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Talkdesk is an amazing company to work for. The product is amazing, making selling it easy. Creating real value for customers keeps morale high. The support is phenomenal, from direct managers, to senior leaders, to teammates - everyone is always willing to get their hands dirty and help out. The true best part of the company: the culture. Being excited for team meetings and to work with your teammates every day makes showing up to work a blessing. If you are looking for a career, not just a job, Talkdesk is the place to be.

      Cons

      There are no cons of working for this company.

      4.0
      Jun 8, 2026

      Exciting AI-first culture

      Talent acquisition
      Recommend
      CEO approval
      Business outlook

      Pros

      -The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

      Cons

      -High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

      Viewing 1 - 3 of 954 Reviews
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      ReviewsTalkdesk reviews

      Glassdoor has 1,025 Talkdesk reviews submitted anonymously by Talkdesk employees. Read employee reviews and ratings on Glassdoor to decide if Talkdesk is right for you.