TTEC Reviews

Updated Jan 19, 2022

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Found 5,886 of over 6,696 reviews

3.5
67%
Recommend to a Friend
76%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
2,656 Ratings
Pros
  • "The best reason to work for TTEC is that most positions that I apply for are work-from-home positions(in 722 reviews)

  • "Experience in teletech is wonderful(in 276 reviews)

  • Cons
  • "Coaching consists of the Team Leads constant fussing in the chat rooms(in 167 reviews)

  • "Low pay rate but I have heard it has increased(in 139 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good company

      Oct 16, 2021 - Costumer Service Representative in Halifax, NS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great with its employees and great at offering benefits

      Cons

      hours can be better / not that much opportunity to work overtime

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    2. 4.0
      Current Employee, less than 1 year

      Work experience

      Jan 18, 2022 - CS - Partner Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good company to wotk

      Cons

      Some campaigns does not provide equipments

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    3. 5.0
      Current Employee, less than 1 year

      Nice place to work

      Jan 11, 2022 - Senior Social Media Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome support structure They have aced virtual work Great team and manager

      Cons

      Too soon to experience any downside of working here

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    4. 4.0
      Former Employee, less than 1 year

      Customer Care Representative

      Jan 10, 2022 - Customer Care Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, fixed timing, supportive

      Cons

      handling clients in America, customer feedbacks necessary for good KPI

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    5. 5.0
      Former Employee

      Good place for starters

      Jan 9, 2022 - Anonymous Employee in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work for starters and new Immigrants

      Cons

      Timings is not good, have to be flexible to work on weekdays

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    6. 4.0
      Former Employee, less than 1 year

      Good place and good people

      Jan 3, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment and good co-workers.

      Cons

      Not expected carrier growth, salary is kind of low.

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    7. 3.0
      Current Employee

      Fast paced

      Jan 14, 2022 - Customer Service Representative (CSR) in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good teammates and remote job

      Cons

      IT takes too long to solve problems

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    8. 3.0
      Current Employee

      Great place to start

      Jan 9, 2022 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly environment and management team

      Cons

      No room for improvement and getting promoted

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