Working at TTEC | Glassdoor.ca

TTEC Overview

Montreal, QC
10000+ employees
1982
Company - Public (TTEC)
Staffing & Outsourcing
$2 to $5 billion (CAD) per year
At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and ... Read more

Mission: Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.


Company Updates

  • The stats are in: gender equality and diversity are smart business practices. Read this interview with Laura Ward, founder of Women In Leadership (WIL). She shares lessons and insights from her experience transforming a grassroots idea into an award-winning, company-wide initiative. Click here: https://fal.cn/3aipj #ExperienceTTEC #WomenInLeadership

  • Thanks, Philippines team to share with the rest of the #ttecfamily how you #ReachForAmazing. You, too, can show us your experience by using our hashtag #ExperienceTTEC ???

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TTEC Video

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TTEC – Why Work With Us?


Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core values that are the foundation of our future. We are passionate, inspired and committed to making an impact in others’ lives every day. We thrive in our fast-paced environment, work hard, have fun together and share a special camaraderie. We work with team members from around the world, respecting and valuing the unique talents, knowledge and opinions each one of us brings to the table for more innovative solutions. We are empowered to come up with ideas, big and small, and collaborate with each other to bring them to life. But don't take our word for it. Experience it for yourself.

 

While it would be easy to credit our successes to superior processes, tools, and technologies, the simple reality is that our people make the difference. There’s something special about them. About their friendly faces. Their caliber of talent. Their commitment to their work. Their ability to handle adversity and change with humor and grace. And there’s something special about the sense of camaraderie and purpose we all share. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Apply today!

 



Join our bright team of professionals in an exciting, fast-paced environment where you can be your genuine and best self. We wan nothing more than to see  team members have long, successful careers with us, and you can too. Check out our career paths and opportunities:

  •  Customer service professionals – Customer service is job #1, and we are fanatical about taking care of our clients’ needs by delivering amazing experiences for their customers along the way.
  • Consultants – We design experiences through the eyes of our clients’ customers to build mutually rewarding relationships for life.
  • Corporate roles - We ensure the organizational and people aspects of the business run smoothly, so the rest of our work family can focus on what they do best. 

Join our thousands of team members across the U.S. and Canada who work from the comfort of their homes, while providing extraordinary customer experiences around the world.

 TTEC@Home jobs are great for:

  • Stay-at-home, customer service-minded professionals
  • Part-time, supplemental income earners
  • Students
  • Semi-retired individuals
  • Rural residents

Whether you need a flexible schedule, want to avoid a daily commute or just simply love to wear slippers to work, experience it for your yourself and apply at Work From Home today!

 

TTEC Reviews

  • Featured Review

    Helpful (3)

    "TTEC is the Best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCR in Jonesboro, AR (US)
    Current Employee - CCR in Jonesboro, AR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (Less than a year)

    Pros

    Some pros that I would like to mention is that everyone is legitimately there to help you when needed, they understand what it is like being in your shoes, they listen when you have a negative experience so they can absolutely make it a positive experience, they go above and BEYOND for their employees! Also you get rewarded for doing great on calls!

    Cons

    I really don’t have any cons! But if I had to squeeze out a con it would be that there should be more options in the cafeteria (hot food ).

    Advice to Management

    Keep on working hard to ensure the happiness with your employees. (This means you’re doing great!)

See All 4,097 Reviews

TTEC Photos

TTEC photo of: Come meet our Montreal team. We would love to get to know you!
TTEC photo of: Gift exchange
TTEC photo of: McAllen's Leadership Team
TTEC photo of: TTEC Hayden Ferry
TTEC photo of: Veteran's Breakfast at TTEC Ennis
TTEC photo of: Veteran's Breakfast at TTEC Ennis
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TTEC Interviews

Experience

Experience
66%
18%
16%

Getting an Interview

Getting an Interview
69%
14%
6%
5
4
2
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Group interview. Didn't really need to answer any questions. I'm pretty sure they hired everyone who showed up. The whole process took an hour because they had us do all of our paperwork that same day.

    Interview Questions

See All 923 Interviews

TTEC Awards & Accolades

  • Top 100 Company for Remote Jobs, FlexJobs, 2019
  • Stevie Awards for Sales & Customer Service, Stevie Awards, 2015
  • Global Outsourcing 100 List, International Association of Outsourcing Professionals®, 2015
  • Top 100 Company for Remote Jobs, FlexJobs, 2015
  • 20 Most Promising Contact Center Technology Solution Providers: eLoyalty, CIO Review, 2015
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