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TTEC Trainer Reviews

Updated Aug 18, 2020

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3.4
73%
Recommend to a Friend
97%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
34 Ratings
  1. "Good Place to get some Canadian experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Trainer in Montreal, QC
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TTEC full-time for more than a year

    Pros

    Great teams Supportive Supervisors Benefits Annual events Tuition coverage for employees

    Cons

    Minimum pay rate with no or little advancement options No bonus / career development structure

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  2. Helpful (1)

    "Shady dealings"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainer in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TTEC full-time for less than a year

    Pros

    Good coworkers, eager employees and decent bosses

    Cons

    Questionable deductions on paychecks, terrible benefits

    TTEC Response

    Senior Specialist Social Media Marketing

    We value your honesty. Thank you for sharing your thoughts with us.


  3. "Great company to grow with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead/Trainer in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    Variety of campaigns to be a part of in many different industries.

    Cons

    Some ramp downs but they work very hard to find placement for all permanent employees if a ramp down happens which is rare.

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    TTEC Response

    Senior Specialist Social Media Marketing

    We are happy to see you are feeling good at TTEC! Thanks for your feedback and we hope your experience at TTEC continues to be positive.

  4. Helpful (1)

    "Started off bad."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead/Trainer HYBRID 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at TTEC full-time for less than a year

    Pros

    Training seemed decent and WFH was a nice option

    Cons

    Going into the initial interview I was told a certainly hour rate. This was important going into the interview because I wouldve decided against if they were honest from the beginning. After passing the interview I got a verbal offer with the same rate I was told going into it all. I was ecstatic and said yes over the phone. I received the written offer and it was a much lower rate. Almost impacted salary by 10k. They apologized but couldn't do anything about it, let alone show any empathy. The whole thing felt like I was baited. Made it a week in.

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  5. "Comments on Ttec"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trainer in Springfield, MO
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at TTEC full-time for more than 8 years

    Pros

    I worked there for 8 years, and I loved my job and I was Great at it. I do miss the people .

    Cons

    I would not like to say

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    TTEC Response

    Senior Specialist Social Media Marketing

    Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

  6. "Employee Development"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Trainer in Manila, Manila
    Recommends
    Approves of CEO

    I have been working at TTEC full-time for more than 3 years

    Pros

    great employee development, great culture, work life balance

    Cons

    pay vs coverage of support

  7. "Gave me opportunities for growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Global Leadership Trainer in Cebu City
    No Opinion of CEO

    I worked at TTEC full-time for more than 3 years

    Pros

    With hard work and dedication, you can take control of your own growth within the company.

    Cons

    Not much in terms of benefits and compensation. Work was getting tougher but no financial compensation.

  8. "Product Specific Trainer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer in Manila, Manila
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for more than 5 years

    Pros

    best place to work in !!!

    Cons

    not that i can think of

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  9. Helpful (1)

    "Training sucks"

    3.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Insurance Customer Service Trainee 
    Doesn't Recommend

    I worked at TTEC full-time

    Pros

    Training sucks, no one knows the real answers to any questions, very strict like you have to use your badge to go in and out of rooms or on or off of the floor, benefits suck, if you smoke cigarettes they take 100$ out of your check each month and the worse part about my experience was being told one thing when I was hired and being told something totally different once you started.

    Cons

    Pay for some positions are reasonable,.

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  10. Helpful (1)

    "Love my job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interim Trainer in Greeley, CO
    Approves of CEO

    I have been working at TTEC full-time for more than 3 years

    Pros

    Chances for advancement are good. Caring Co-workers and awesome Team Leaders. Great support team!

    Cons

    High-school attitudes with younger agents

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Found 66 reviews