Stripe Reviews

Updated Jun 14, 2020

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4.0
78%
Recommend to a Friend
93%
Approve of CEO
Stripe CEO and Cofounder Patrick Collison
Patrick Collison
85 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (27)

    "Stellar co-workers and benefits, questionable management and performance philosophy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stripe full-time for more than 5 years

    Pros

    * Stripe hires great people and you will love your co-workers * Benefits are great, even with pay and stock options not being what they used to be. Especially good for parents or expectant parents. * Great food in their really swanky office(s) * Flexibility for working from home regularly * Lots of self-taught learning opportunities, you'll definitely take on new skill sets

    Cons

    * No recourse for outright toxic management, to say nothing about mediocre or bad management * No feedback culture, very low scores on employee surveys each year. Umbrella reminders for employees to give each other feedback regularly but no enforcement for management to provide feedback to their reports. * Job expectations are extremely vague and seem to be left that way on purpose * Appear to be doing broad layoffs in preparation for IPO and likely to be able to hire in lower-pay employees, so make sure compensation seems worth it if you are given an offer * Removed unlimited vacation * Expectation that you self-teach skills not listed in your hiring responsibilities in order to "level up," minimal to no training offerings in those areas. Exceptions for technical/programming skills - skills like project management etc. are expected to be self-taught with absolutely zero guidance. * Basically no upward mobility, though parallel mobility is accessible to some. * Work/Life balance is only achievable if you are okay with mediocre performance reviews and the consequences thereof. Unspoken requirement to run yourself ragged if you want to get good performance reviews, though also apparently no actual way/route to ever meet standards for highest "levels" of performance. Top performers seem to burn out and need to take medical leave after a couple of years, for which they're often penalized, yet never meet highest performance levels according to performance reviews.

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  2. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Operations in Singapore
    Recommends
    Positive Outlook

    I have been working at Stripe full-time

    Pros

    A good place to work for.

    Cons

    A lot of thing changes everytime.

  3. Helpful (1)

    "Fun place to work for those who are strongly self-motivated"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Risk Analyst in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time for less than a year

    Pros

    Stripe is a workplace teeming with brilliant people across all functions, and especially so in technical roles. Thanks to its highly collaborative nature, all of these people are happy and willing to take the time to help teach you and grow. Transparency and clear direction from are also very obviously valued by leadership which makes it easy to understand why and when big things will happen.

    Cons

    The main downside is that while there are a bevy of bright people and resources available to learn, the fast paced nature of the company can easily leave you behind growth and learning unless you take the time to seize it yourself. Managers are willing to fund and guide towards useful growth opportunities but the time commitment and initiative need to be self-driven.

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  4. Helpful (1)

    "Growing pains"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Positive Outlook

    I have been working at Stripe full-time

    Pros

    Fast growth, quite nice people, good comp.

    Cons

    Too many company 'priorities', a lot of working to be seen, poor worklife balance.

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  5. Helpful (7)

    "well-intentioned, but,,,"

    3.0
    Former Employee - Education Program Manager in San Francisco, CA

    I worked at Stripe full-time

    Pros

    well-intentioned, innovative, company full of hires you want to work with

    Cons

    life/emotionally immature and inexperienced leadership

  6. Helpful (2)

    "Strong product company w/ serious ambition; was still learning how to become a structured company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partnerships in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Stripe full-time for more than a year

    Pros

    - incredibly smart people - strong product-market fit - top engineering talent - visionary co-founders - top investors with active counsel and involvement in the business

    Cons

    - immaturity in organizational structure- although this has since changed since 2017 - inexperienced c-suite and managers throughout the company - although I understand this has also improved

  7. Helpful (29)

    "Immature"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Stripe full-time for more than a year

    Pros

    - Employees are top tier intellectually - Office is beautiful and offers modest amenities and benefits

    Cons

    There are two primary problems with this company: 1) It is an engineering-first organization. 2) Leadership lacks the experience to understand what a scaled and mature organization should be modeled after. There is a significant amount of pretentiousness throughout the organization, primarily driven by the promotion of the engineering-first culture. If you are an engineer at Stripe, you may as well call it a day and never find another job because you've made it! Congrats - now everyone can kiss your feet for the rest of your career. Senior leadership is mostly in their late 20s and early 30s. Plenty of years of experience to understand how to scale a business from 10-2500 right? Wrong. Sad to say that leadership is falling to the same trappings as those at Uber and WeWork. Perhaps there's something about being in "control" of your own business that it blinds founders to their own immaturity and Napoleonic tendencies. Stripe has a great story, absolutely - but that superficiality permutes the organization. It's got a great shiny coat on top of everything in the organization, but the underlying character is sadly missing. They have done a fantastic job of hiring the most intelligent and soulless individuals I've ever met.

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  8. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Stripe full-time for less than a year

    Pros

    Respectful working environment. People are kind, humble but intelligent. Company really cares about employees. Good growth opportunities.

    Cons

    Things change fast - If you don't like a fluid start-up environment, prefers more structured set up, here is not for you.

  9. "Excellent employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time

    Pros

    Strong mission; outsounding founders; global reach

    Cons

    Payment industry is highly competitive

  10. Helpful (1)

    "Fast paced but amazing coworkers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Operations Specialist 
    Recommends
    Positive Outlook

    I worked at Stripe full-time for more than 3 years

    Pros

    - Amazing and intelligent coworkers

    Cons

    - Easy to burnout

Found 114 reviews