Does SoundThinking pay their employees well?

According to anonymously submitted Glassdoor reviews, SoundThinking employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SoundThinking. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at SoundThinking?

66% of SoundThinking employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoundThinking 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at SoundThinking?

Sales (5) , Manager (2) , Project Manager (2) , Reviewer (2) , Senior Software Engineer (2) , Service Operation Specialist (2) , Service Operations Specialist (2) , Software Engineer (2)

What are the pros of working at SoundThinking according to real employee reviews?

"Great people to work with" ((in 6 reviews)); "Great culture, collaboration and a fulfilling job." ((in 3 reviews)); "Fair pay, easy to communicate with." ((in 3 reviews)); "Upper management is very personable" ((in 3 reviews)); "functional teams and technical environments." ((in 3 reviews))

What are the cons of working at SoundThinking according to real employee reviews?

"Apathy to its employees is heavily ingrained in their management." ((in 5 reviews)); "No matching 401k" ((in 4 reviews)); "Some middle managers need to take a cue from the CEO" ((in 3 reviews))

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SoundThinking

SoundThinking Reviews

4.1

66% would recommend to a friend

(63 total reviews)

Ralph Clark

72% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.0

Culture and values

3.9

Senior management

3.7

Work/Life balance

3.7

Career opportunities

3.5

Compensation and benefits

SoundThinking has an employee rating of 4.1 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoundThinking employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

4.0

Jan 16, 2026

Good Company

Alert review specialist

Recommend

CEO approval

Business outlook

Pros

My current position is good for people who are currently in school. It's an easy and laidback job.

Cons

Hard to get promoted. No salary increase.

3.0

Oct 4, 2025

Too many changes

System alert monitor

Recommend

CEO approval

Business outlook

Pros

Hours can be a bit flexible

Cons

Pay schedule, management, and constant changes.

5.0

Sep 16, 2025

Innovative Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Innovation Technology AI adoption Great place to work

Cons

Sometimes a bit slow to react

Viewing 1 - 3 of 63 Reviews

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Jobs at SoundThinking

Service Operation Specialists (3 Openings)

Sr. Software Engineer

Fremont, CA

US$140K - US$165K /yr

(Employer provided)

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Customer Success Director – SafetySmart Platform Solutions

United States

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Customer Success Director – SafetySmart Platform Solutions

Sales Account Executive, Los Angeles, CA

Western, NE

View job