Does SmithRx pay their employees well?

According to anonymously submitted Glassdoor reviews, SmithRx employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SmithRx. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SmithRx?

65% of SmithRx employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmithRx 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at SmithRx?

Patient Access Specialist (8) , Member Support Specialist (5) , Customer Service Representative (2) , Manager (2) , Supervisor (2) , Support Specialist (2) , Team Leader (2)

What are the pros of working at SmithRx according to real employee reviews?

"The people were great." ((in 8 reviews)); "Has a great culture" ((in 6 reviews)); "Leadership is compassionate and leads the team with integrity" ((in 6 reviews)); "Good management, although a lot of shuffling has been going on since I started." ((in 5 reviews)); "Best work/life balance of any office I've worked in." ((in 4 reviews))

What are the cons of working at SmithRx according to real employee reviews?

"Benefits are good, but not great compared to other start" ((in 4 reviews)); "This has created a climate of fear and apprehension among employees, hindering open communication and genuine employee engagement." ((in 3 reviews))

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SmithRx

SmithRx Reviews

3.6

65% would recommend to a friend

(84 total reviews)

Jake Frenz

81% approve of CEO

64% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Senior management

3.5

Career opportunities

SmithRx has an employee rating of 3.6 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmithRx employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

84 reviews

5.0

Jul 6, 2026

Great place to work with excellent benefits

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great place to work, excellent benefits, nice coworkers

Cons

Things change quickly with limited communication

1.0

Jun 12, 2026

Toxic environment despite some nice coworkers

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Some coworkers are quite lovely

Cons

A super painful workplace. You can be given positive feedback one month and later told you are horrible with no rationale provided. Benefits often taken away and it’s a bait and switch on the “unlimited” pro

5.0

May 29, 2026

Great pay and freedom with minimal micromanagement

Support specialist

Recommend

CEO approval

Business outlook

Pros

No micro management. Work from home. Free snacks food and sodas all day long when in office. Good pay

Cons

Not many. Just keep to yourself and do your job.

Viewing 1 - 3 of 84 Reviews

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SmithRx

SmithRx Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work with excellent benefits

Toxic environment despite some nice coworkers

Great pay and freedom with minimal micromanagement

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