Skillz Reviews

Updated May 13, 2021

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4.1
75%
Recommend to a Friend
83%
Approve of CEO
Skillz CEO and Founder Andrew Paradise
Andrew Paradise
136 Ratings
Pros
  • "Skillz is a fast- paced and exciting place to work(in 18 reviews)

  • "Better work life balance than most companies I have worked for(in 17 reviews)

  • Cons
  • "Normal startup growing pains: Everyone is busy with many responsibilities and there are long hours(in 22 reviews)

  • "Mid market location on market street is convenient to Bart and Muni but not a great neighborhood(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great team

      Apr 5, 2021 - Manual QA Tester 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team is really supportive

      Cons

      No permanent WFH policy at Skillz

      1 person found this review helpful
    2. 3.0
      Former Employee, more than 1 year

      Fast paced company, great benefits, inconsistent employee treatment.

      May 6, 2021 - Player Support Agent in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for Skillz has many pros including benefits, stock options, and a great training ramp to make employees feel secure and confident. The company culture is warm, and fun, and there is a heavy focus on employee wellness from the company and it's values. Employees are considered as humans and feedback is received not only well, but with grace and a consistent request for more feedback. People are expected to self manage, and are treated like adults.

      Cons

      Skillz is growing rapidly and the hiring standards are incredibly high, even for entry level positions. In the customer facing role, things change fast and often, sometimes daily, and it can be difficult to keep up with. Metrics are ambitious and inflexible, despite constant changes to the day-to-day tasks and processes performed. Changes that include taking on other departments tasks without adjustments to metrics.

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      6 people found this review helpful
    3. 2.0
      Current Employee, more than 1 year

      Some pros, mostly cons

      Apr 20, 2021 - Customer Support Representative in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - "Family-like" teams, easy to ask for help from coworkers - Workload is repetitive (albeit boring) - Flexible start times, lenient call-out policies, understanding direct supervisors

      Cons

      While direct supes do understand you, higher ups are running this company into the ground. There is barely anyone on HR processing conversions to FTE. They lied about converting me to an FTE at 6 months in. They processed my conversion after a year and a half with the company. They lied about the pay raise and I got no annual review. I now make less money than I did as contract, a year and a half into my position, and my coworkers make $3 more than me an hour. Don't bother trying to ask for a raise, no one will hear you out. Asking questions can get you fired. It got a coworker of mine fired because she asked about the conversion process too many times, and ran it up the ladder to some higher ups. They didn't like that she was rocking the boat and fired her, then talked to us all about it as a thinly veiled warning. Lowest paid positions for customer service and trust and safety in the mobile game industry. The games are literally just gambling and very predatory. Low-dollar budget for making games. CEOs only care about money, not their employees.

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      6 people found this review helpful
    4. 4.0
      Current Employee, less than 1 year

      What a lovely culture!

      May 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the values that the company stays in tune with. Everyone I have met with in the company is awesome, not just my direct team. While I have yet to be promoted to something higher, I believe it is definitely possible.

      Cons

      Low pay for the amount of work you do. Wish the company would find it in their hearts to bump us up by at least a dollar or two.

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    5. 1.0
      Former Employee, less than 1 year

      Demeaning Place to Work

      May 13, 2021 - Personal Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None that I can think of

      Cons

      Truly awful experience. Went through a thorough hiring process with three rounds of interviews. CEO is inappropriate, condescending, and entitled. Job expectations are absolutely ridiculous and you are not given any work life balance. Even upper management seems displeased with how things are being run. The company has been sued multiple times on account of fraud and most of the reviews that rate him the company positively are doctored by Andrew. Avoid at all costs.

      1 person found this review helpful
    6. 5.0
      Current Employee

      Love the company

      May 3, 2021 - Enterprise Sales Representative in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fast growing start up that is changing educational landscape

      Cons

      Processes need to be refined further

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    7. 5.0
      Current Employee

      A great place to grow and evolve

      Oct 29, 2020 - Customer Service in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great atmosphere. Your coworkers truly care about you, and you'll create some lifelong friendships while here. Everyone is working towards the same goals and are very supportive of one another. - Lots of perks. Very generous policies towards vacation time, sick time, and other time off. Skillz expects a lot out of their employees but also rewards them for their hard work. It's the only job where I've been able to take a vacation and not feel guilty about it. - The company takes care of its employees. At the start of Covid, the company very quickly shifted to a work from home environment and has been attentive of our needs ever since. The company went completely WFH for the reminder of 2020 as early as March of the same year. - Lots of opportunities for advancement. If you put in the time and energy, you'll see it rewarded.

      Cons

      - As smaller start-up company, some things may not always go according to plan. You have to learn how to roll with the punches and improvise on the fly. If you're someone who needs structure and to do the same task day after day, you might find yourself frustrated as your day to day could change depending on what needs to be done. - The location of the Portland, OR office wasn't in the safest neighborhood. The office itself was great (before Covid happened), but the surrounding neighborhood was a very sketchy place.

      1 person found this review helpful
    8. 5.0
      Current Employee, more than 1 year

      Values-Driven Company

      Mar 26, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A clearly defined and shared set of values especially Mission and Honor. Strong focus on managers' learning and growth. Limitless opportunities for meaningful work. Amazing efforts when it comes to building an inclusive culture. People work really hard CEO is very inspiring

      Cons

      All the challenges that come from working in a fast-paced environment. A bit too much focus on OKRs.

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      1 person found this review helpful
    9. 2.0
      Former Employee, less than 1 year

      Meh

      Apr 8, 2021 - Fulfillment Coordinator in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -office was nice, they had snacks. they offered some stock options upon conversion to full time. - training and training metrics were definitely above par. -frequently catered food was nice.

      Cons

      - compensation was not competitive at all for the industry. - terrible diversity but they acted like they were "ahead of the industry" even though nothing in the office or the office culture remotely reflected that. - very uncomfortable office culture. - very mediocre middle management.

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      6 people found this review helpful
    10. 1.0
      Former Employee

      A steep hill to climb, not worth it.

      Apr 5, 2021 - Chef 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent equity package if you can endure, and if the stock can endure

      Cons

      The best way to describe working at Skillz is to use an allegory. You are a professional Chef and start working at a new and interesting catering company. The catering company promises lots of cool things, maybe some celebrity events, really innovative dishes, etc., etc. When you arrive, you find that for each and every event you cater to, the company can't seem to get things in order. The food is ordered way too late, there aren't enough cooks, and the team you've got is comprised of a bunch of line cooks whose only other experience is working at Red Robin. Turns out, the menu is very basic and highly restricted, but nobody wants to say that because the owners have categorically fired anybody who points this out. Additionally, you too must consume the bland food you're forced to create or face reprimand and public embarrassment. To make the bland food for events that are never planned ahead correctly, you'll work 60 hours a week without fail. Recently the catering company has realized that it's quite messy and needs to hire a lot more professional Chefs and needs to rely on these new Chefs to make massive changes within the catering company. This might be appealing to some people - but all these new Chefs should really know what they are up against because it is a LOT, and the copious amount of fake reviews on glassdoor don't help people make the right choice for themselves. So there you have it. Skillz could be something cool in the future, but the degrees of change needed for that to happen are more than (I believe) most people are willing to sit through. I'm not going to boil the ocean here and list out everything that Skillz does wrong, just suffice it to say that you will be shocked at the level of firestorm you'll walk into. tl:dr - The problems here run deep, you'll consistently overwork (& not in meaningful ways), and the work/culture is not fun in any capacity. (p.s. - If you do take the job here, get your grade school writing kit out, because you'll be writing essays about topics like "how to make our product better" or "the importance of teamwork" when you do something as insignificant as not attending a companywide townhall where random people ask the c-suite what kind of pizza flavors they like. "So fun and quirky!" /s )

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      19 people found this review helpful
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